Saba Hinrichs is a senior analyst at RAND Europe. Her interest and expertise is in the use of systems engineering principles for research, policy design, and delivery of healthcare services. Her work includes the use of interviews, focus groups, workshops, and case studies for gathering primary data in healthcare settings, combined with diagrammatic methods and process engineering. Prior to joining RAND, she worked on the Collaboration for Leadership in Applied Health Research and Care (CLAHRC) project on mental health service design. She had previously worked for the medical device industry in the UK, and continues her involvement in equipment donation and management in the charity sector. Hinrichs completed her Ph.D. in engineering design at the University of Cambridge.