Denise D. Quigley
Overview
Biography
Denise Quigley PhD, is a senior policy associate at RAND and an evaluation analyst in health and education. Her interests are in governance; college-readiness; parental involvement; consumer-reported healthcare measures; pay-for-performance; and evaluation of programs and quality improvement initiatives. At RAND, Quigley is leading two Quality Improvement projects for the Consumer Assessment of Healthcare Providers and Systems project. One with UCLA involving the Clinician/Group CAHPS survey in the area of patient doctor communication and office staff communication and another with HealthPlus of Michigan in the area of public reporting, physician-level pay-for-performance and performance reports for physicians. Quigley has lead several QI demonstrations involving the field-testing of quality improvement items; cognitive testing of physician-level reports; and tracking QI initiatives in physician communication, staff professionalism, patient privacy, and cleanliness. With Evaluation & Research Services, her own research and evaluation business, Quigley works with clients to conduct formative and summative evaluations. These have been in the areas of school board governance, community college programs, student-parent choice programs, hypertension, and a variety of health and education programs. Quigley has extensive quantative and qualitative experience. She was previously a senior education researcher at UCLA's Center for the Study of Evaluation (CSE) and has over 18 years experience working in schools in California and Texas.
Research Focus
Recent Projects
- Consumer Assessment of Healthcare Providers and Systems
- Improving Quality and Value in Healthcare (RAND)
- Evaluation of the Texas Institute for School Boards (E&R Services)
- Evaluation of Projects to Improve Quality of Clinical Care for Patients with Hypertension (E&R Services)
Policy Analysis
Biography
Denise Quigley PhD, is a senior policy associate at RAND and an evaluation analyst in health and education. Her interests are in governance; college-readiness; parental involvement; consumer-reported healthcare measures; pay-for-performance; and evaluation of programs and quality improvement initiatives. At RAND, Quigley is leading two Quality Improvement projects for the Consumer Assessment of Healthcare Providers and Systems project. One with UCLA involving the Clinician/Group CAHPS survey in the area of patient doctor communication and office staff communication and another with HealthPlus of Michigan in the area of public reporting, physician-level pay-for-performance and performance reports for physicians. Quigley has lead several QI demonstrations involving the field-testing of quality improvement items; cognitive testing of physician-level reports; and tracking QI initiatives in physician communication, staff professionalism, patient privacy, and cleanliness. With Evaluation & Research Services, her own research and evaluation business, Quigley works with clients to conduct formative and summative evaluations. These have been in the areas of school board governance, community college programs, student-parent choice programs, hypertension, and a variety of health and education programs. Quigley has extensive quantative and qualitative experience. She was previously a senior education researcher at UCLA's Center for the Study of Evaluation (CSE) and has over 18 years experience working in schools in California and Texas.
Recent Projects
- Consumer Assessment of Healthcare Providers and Systems (RAND)
- Improving Quality and Value in Healthcare (RAND)
- Evaluation of the Texas Institute for School Boards (E&R Services)
- Evaluation of Projects to Improve Quality of Clinical Care for Patients with Hypertension (E&R Services)
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