

Michael Greenberg is a senior behavioral scientist at the RAND Corporation and director of the RAND Center for Corporate Ethics and Governance (CCEG). He is a lawyer and a clinical psychologist by training. Greenberg's work at RAND has included empirical research projects in areas including…
M. Susan Ridgely is a senior policy analyst at RAND Corporation, a non-profit research institution in Santa Monica, California. Ms. Ridgely holds graduate degrees in law and community organization and has over 20 years of experience in health services research and policy analysis. Her current…
This commentary appeared in The Journal of the American Medical Association on July 6, 2011.
Clinical decision support (CDS) refers to electronic technology used to enhance clinical decision making. For example, computerized physician order entry with integrated CDS in principle offers an electronic layer of review for ordering prescriptions.
An important feature of CDS is automated warnings issued whenever potential drug interactions or other contraindications arise. In practice, however, CDS systems often have been overinclusive in the warnings they generate, to a point at which physician "alert fatigue" may in large part undermine the utility the systems offer....
The remainder of this op-ed can be found at jama.ama-assn.org.
JAMA. 2011;306(1):90-91.