Introduction Getting Started HMOs and PPOs Which is best for you? About the Survey Survey Topics Results for Adults Summary - 1 chart Details - 7 graphs Review the Results Results for Children Summary - 1 chart Details - 7 graphs Review the Results Results for People with 3+ Visits Summary - 1 chart Details - 7 graphs Review the Results Completing Your Worksheet Getting More Information Making Your Choice		Survey Results   >   Results for Adults   >   Review the Results continue>> Click on the Total Stars column if you would like to see a total of the stars. Click Yes or No to indicate which plans did well on the survey topics that are important to you. BETTER than survey average ABOUT THE SAME  as survey average WORSE than survey average Getting care that is needed Getting care without long waits How well doctors commun- icate How people rated their health care received Courtesy, respect, and helpfulness of office staff Health plan customer service How people rated their health plan Total Stars Did this plan do well on the survey topics that are important to you?