The Decision Helper gives you reliable information about health plan quality from the patient's point of view. You can use it to compare the health plans available to you.

Who should use the Decision Helper?

• People choosing a new health plan
  
• People switching health plans during open-enrollment
  
• People comparing their health plan to other plans

Why does quality matter?

Health plan quality varies. A higher quality health plan can mean better care for you and your family. Today when you pick a plan, you are also picking the doctors, hospitals, and other health plan providers that you can use. That's why it is important to consider health plan quality along with costs and covered services.

Where does the information come from?

The quality information in the Decision Helper comes from a survey of people enrolled in the following health plans:

HMOs	Coastal Health Plan Atlantic Health Plan
PPOs	Pacific Health Plan Mountain Health Plan

The survey was conducted by an independent research company -- NOT by the health plans.