Promising Practices – Common Strategies

The Promising Practices

SNAP

The Special Needs Assistance Program (SNAP)
Fort Worth Office of Emergency Management
Fort Worth, TX

Vulnerable Populations Action Team

Seattle King County Public Health
Seattle, WA

Emergency, Community and Health Outreach (ECHO)

Association of Minnesota Counties
St. Paul, MN

North Carolina Pandemic Flu Program

Old North State Medical Society
Durham, NC

SAFELY OUT™

SAFELY OUT™
Citizen Voice
Sacramento, CA

While each population has specific needs requiring unique strategies, there are four cross-cutting approaches that are essential to ensuring successful emergency planning:

  • Identify, enumerate, and locate special needs populations;
  • Involve members of special needs populations in planning;
  • Involve the community in assisting special needs populations; and
  • Coordinate preparedness and response efforts with relevant organizations.

Promoting community resilience for special needs populations is also critical to preparing communities for public health emergencies. Strengthening communities involves taking the following steps:

  • Implement strategies that will ensure that special needs populations have access to needed, quality health services during and after an emergency event;
  • Provide access to basic preventive and curative care including essential drugs and vaccines for all, with special focus on those with special needs;
  • Address chronic diseases, such as obesity, that can place populations at greater risk during an emergency; and
  • Alleviate social and economic inequities before an emergency occurs, which can mitigate the negative impact during a disaster.

Core Strategies to Enhance Emergency Preparedness Planning and Response for Special Needs Populations

Identify who is at risk
  1. Identify special needs populations by consulting relevant documents (e.g. ASTHO and CDC)
  2. Use technology to map the locations of special needs populations
Involve members of special needs populations in planning
  1. Assist organizations in identifying funding resources for preparedness planning
  2. Include special needs populations in all aspects of preparedness planning exercises and drills
  3. Include organizations in the local alert network and help them to develop systems for notifying and assisting their clients in an emergency
  4. Enlist help from organizations to identify and obtain special equipment (e.g. Braille writers) and supplies that first responders and shelter providers will require to adequately prepare for special needs populations
  5. Develop a community advisory committee that includes staff and clients from multiple advocacy and service organization to provide direction and guidance on implementing preparedness plans for various emergency situations
  6. Provide preparedness materials to advocacy organizations, service agencies, and support groups that are specific to the population they serve and can be freely distributed
  7. Develop a self-identified registry enrollment and request delivery through community-based organizations
Involve the community in assisting special needs populations
  1. Disseminate materials that encourage community residents to identify their friends and neighbors who would need assistance in an emergency and help those with special needs develop a preparedness plan
  2. Establish a public hotline or website with information and free materials for guiding people
  3. Encourage people to help the elderly, disabled, or those with medical conditions stockpile enough supplies of food, water and medications in order to safely remain in their homes
  4. Include ideas for people to assist neighbors to evacuate safely
  5. Encourage health care providers, home health agencies, and businesses that provide goods and services to special needs populations to promote preparedness among their clients and patients
  6. Engage established organizations (e.g. neighborhood watch), cultural, civic, and faith-based groups and schools in broadly disseminating preparedness information and materials
Coordinate preparedness and response efforts with relevant organizations
  1. Draft emergency plans directly with the facilities and community-based organizations that care for and support these populations (e.g. long-term care, day care, assisted living facilities)
  2. Provide a notification hotline or other mechanism to alert facilities to begin early evacuations
  3. Plan for transportation of facility staff as well as truck rental to get water, food, and medical supplies to facilities
  4. Include personal caregivers or essential family members when transporting individuals who are disabled, elderly, or have functional limitations
  5. Integrate local and community plans into the larger jurisdictional plan
  6. Execute formal agreements such as memoranda of understanding (MOUs) with other organizations in order to facilitate collaboration
  7. Work with organizations to provide a single, consistent message or set of messages about preparedness (e.g. risk communication)

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