Quality of Care

group of surgeons

Health care systems worldwide struggle to deliver superior care at an affordable cost. Gaps between the health care people receive and the care they should receive can contribute to poor outcomes and higher spending.

RAND Health identifies ways to improve health care and share quality assessments with patients, providers, and payers.

From the RAND Blog

  • The Great Patient Experience Survey Myth

    Dec 10, 2014

    Patient experience with care is an essential element in any assessment of health care quality. Surveys give patients a voice and provide fair and relevant indicators that complement other metrics of health care quality to inform patients' choices and providers' decisions about how to improve care.

  • The Winding Path to Effective Bundled Payment

    Aug 29, 2014

    It's not unusual for a demonstration to fall short of its original objectives. Learning from such cases is part of the innovation process. This is especially worthwhile for bundled payment, which has many potential benefits for patients, providers, and payers.

Latest Research and Publications

  • Patient Safety in the Commonwealth of Massachusetts

    In a study of patient safety, researchers interviewed expert observers (patients, health care leaders, and others) about progress to date and future opportunities to produce safer patient care.

  • Does Nurse Staffing Play a Role in Improving the Quality of Inpatient Care?

    Assessing the effect of nurse staffing on care quality and inpatient costs, researchers found that increasing both the number of nurses and the number of registered nurses can improve inpatient care and reduce length of stay at no additional cost.

  • Do Doctors Suffer from Decision Fatigue?

    Making repeated patient care decisions throughout the day appears to take a mental toll on doctors. Primary care clinicians were more likely to prescribe unnecessary antibiotics for acute respiratory infections as their clinic sessions progressed, a result of what psychologists refer to as “decision fatigue.”

Research in Progress

Last updated: August 2013