Jul 28, 2014
Better patient care experiences are associated with higher levels of adherence to recommended prevention and treatment processes, better clinical outcomes, better patient safety within hospitals, and less health care utilization.
Health care systems worldwide struggle to deliver superior care at an affordable cost. Gaps between the health care people receive and the care they should receive can contribute to poor outcomes and higher spending.
RAND Health identifies ways to improve health care and share quality assessments with patients, providers, and payers.
Last updated: August 2013