Client Satisfaction Survey

In an effort to improve our services and your experience working with us, we would really appreciate your input.

Please check which of the following services we provided:




I. Service

1. Were we clear from the start about what we could provide?


2. Were we flexible enough to meet your needs?


3. Comments?

II. Timeliness

1. Did we deliver on time?


2. Did we respond to your requests in a reasonable manner?


3. Comments?

III. Communication

1. Were we easy to contact by phone and email?


2. Were your questions answered clearly and promptly?


3. Comments?

IV. Value

1. In retrospect, were our services worth the costs?


2.

3. Comments?

V. Other Comments?

My RAND ?

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