Please check which of the following services we provided:

Hosting
Survey Design
Data Collection
The American Life Panel

I. Service

1. Were we clear from the start about what we could provide?

Yes No

2. Were we flexible enough to meet your needs?

Yes No

3. Comments?

II. Timeliness

1. Did we deliver on time?

Yes No

2. Did we respond to your requests in a reasonable manner?

Yes No

3. Comments?

III. Communication

1. Were we easy to contact by phone and email?

Yes No

2. Were your questions answered clearly and promptly?

Yes No

3. Comments?

IV. Value

1. In retrospect, were our services worth the costs?

Yes No

2. If you have another project like this one, what is the percent chance that you would use our services again? Please enter a number between 1 and 100.

3. Comments?

V. Other Comments?

Please provide any further comments in the space below.