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MR-976-OSTP Copyright © 1998 RAND

Preface

The United States increasingly relies on information networks for the conduct of vital business. These networks are potentially subject to major disruptions from a variety of external sources. To date, there has been no clear statement of the magnitude of this threat or the ability of the various networks to withstand or respond to such disruptions. This project examines the national communications and information infrastructure. The research was conducted for the Office of Science and Technology Policy with task funding from the National Science Foundation.

This report discusses the vulnerability of the national information infrastructure to external attacks and other kinds of disruptions. It assesses the extent of the data available for measuring this threat and discusses steps that private industry and the federal government can take to reduce national vulnerability.

The Critical Technologies Institute was created in 1991 by an act of Congress. It is a federally funded research and development center sponsored by the National Science Foundation and managed by RAND, a nonprofit corporation created for the purpose of improving public policy. CTI's mission is to help improve public policy decisions by conducting objective, independent research and analysis on policy issues that involve science and technology in order to

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  • Help science and technology decisionmakers understand the likely consequences of their decisions and choose among alternative policies; and

  • Improve understanding in both the public and private sectors of the ways in which science and technology can better serve national objectives.

CTI research focuses on problems of science and technology policy that involve multiple agencies. In carrying out its mission, CTI consults broadly with representatives from private industry, institutions of higher education, and other nonprofit institutions.

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Summary

Background

There is no evidence that the "sky is falling in"; the country is not in imminent danger of massive disruption through infrastructure cyber-attacks. In part, this stems from the natural resilience the country has evolved from having to deal with natural disasters and man-caused events of various kinds and magnitudes; in part, from the natural responses of organizations to protect themselves against anything that causes operational intrusions or upsets.

The country can readily withstand some levels of attack and recover, and can even enhance its ability to do so by strengthening and/or expanding the mechanisms now in place to handle what are commonly called disaster areas or business disruptions. It follows that, for extreme events, the national preparation that has been completed for lesser ones will provide an enhanced basis for response to a "big one." For small attacks especially and for some moderate and/or coordinated attacks, the country can make do without--or with impaired--sectors of the normal infrastructure for limited periods of time; but at the cost of such consequences as reduced efficiency, inconvenience to the citizenry, loss of living affluence, and disruption of services.

If infrastructure attacks and intrusions are extensive enough and/or disrupt or destroy the functioning of very large geographical areas, or (for example) bring down most of a major industry, or if several kinds of attacks occur in a seemingly coordinated pattern, then the country cannot expect to sustain "business as usual." In fact, we may have to deliberately stand down or limit some aspects of normal life on a regional or national basis.

Findings

Even though the country is not in imminent danger of major cyberspace attacks, we should not be complacent about the possibility that our national judgment is wrong or our intelligence insight incomplete. Intentional infrastructure cyber-attacks are technically feasible; it is the probability of their happening that is uncertain. We must examine the situation and do a substantial amount of preparatory work to develop an accurate portrayal of national status and risk, level of preparedness, and a realistic estimate of threat.

We do not now have a comprehensive survey of the infrastructure vulnerabilities to cyber-attacks or of the resilience of the country to accommodate them. The resilience of the country can surely be enhanced, but a study of the present status is required before actions could be recommended. A status baseline is essential; e.g., preparedness planning, sources of and status of resilience, industry vulnerabilities, present sources of early warning.

We do not know what normalcy in the infrastructure is and how it varies with such things as season, world events, national holidays, etc. We need to establish what the engineering community would call the "noise level" in the infrastructure--namely, the day-to-day abnormal or accidental events that occur as a matter of routine operation.

Physical attack is one of high probability throughout the infrastructure. The United States government and the private sector must give it attention. Intelligence, early warning, and data sharing are collectively an early order of business.

In the infrastructure scheme of things, energy supplies, telecommunications, and computer-based systems share an inescapable position of centrality. Thus, they are collectively of first priority for attention and remedial actions.

  • Without an ongoing supply of energy--electrical and/or petroleum based--an infrastructure will wind down to a state of quiescence over a few days or a few weeks.

  • The public switched network (i.e., the national telephone system) is a singular point of concern because it provides the bulk of connectivity among computer systems, people, organizations, and functional entities. It is the backbone of interpersonal and organizational behavior.

  • The federal information infrastructure is considered to be weakly postured on computer and network security. Agencies must be motivated--or directed--to respond, and their progress monitored.

  • There are specific R&D "cyber-issues" relevant to protecting critical infrastructures, particularly with respect to the computer system/telecommunication/information infrastructure. The research community must become aware of them, and be motivated to respond.

Actions

Immediate actions include improving the information security posture not only in government but throughout the private sector. Physical security needs prompt examination and, as required, attention.

Near-term actions include analytic studies to establish such infrastructure features as source of resilience and characterization of normalcy (i.e., establish the noise level), and to specify R&D requirements.

Medium-term actions include establishment of a warning mechanism and a supporting coordination center.

For some of these steps, White House-sponsored conferences might be an appropriate and useful mechanism, but any mechanism available to the country should also be exploited.


Contents

Chapter One: Introduction

This Document
A Structure for Discussion
Historical Perspective
Chapter Two: The Nature of the Problem
Disruptive Phenomena
Infrastructure Noise
Moderate and Low-Level CIP Attacks and Intrusions
Extremely High-Level Attacks and Intrusions
Physical Attacks
Cross-Sector Aspects

Chapter Three: Setting Priorities
Centrality of Energy, Communications, and Information
Uneven Consequences
Consequences of No Energy
Consequences of No Information Base
Relative Priorities
Chapter Four: Key Elements of a Solution Approach
Relying on What We Already Have
Research and Development
United States Government Responses
Specific National Actions

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Copyright © 1998 RAND

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Published 1998 by RAND


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