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Evaluation of English and Spanish Health Information on the Internet
Gretchen K. Berland,
Leo S. Morales,
Marc N. Elliott,
Jeffrey I. Algazy,
Richard L. Kravitz,
Michael S. Broder,
David E. Kanouse,
Jorge A. Muñoz,
Joshua Hauser,
Marielena Lara,
Katherine Watkins,
Hannah Yang,
Juan-Antonio Puyol,
Linda Escalante,
Jennifer Hicks,
Anne Griffin,
Karen Ricci,
Robert H. Brook,
Elizabeth A. McGlynn
This research
was conducted by RAND researchers, but was published by the California
HealthCare Foundation according to their quality review guidelines. As
such, it has not been through the RAND research quality review process.
Findings from this study were also
published in the Journal
of the American Medical Association.
The report
is available only on line; the article is available from the journal.
Contents
Executive Summary
Acknowledgments
Glossary
Chapter One: Introduction
Chapter Two: Study of Search Engine Performance
Purpose
Methods
Results
Discussion
Chapter Three: Quality of Health Information on the Internet
Purpose
Methods
Results
Discussion
Chapter Four: Readability Assessment of Health Information on the Internet
Purpose
Methods
Results
Discussion
Chapter Five: Conclusions and Recommendations
Conclusions
Recommendations
References
Appendix A: List of Related Medical Terms for the Search Engine Study
Appendix B: Expert Panelists
Appendix C: Condition-Related Topics, Questions and Clinical Elements Evaluated on English- and Spanish-Language Web Sites
Appendix D: Clinical Elements by Condition
Appendix E: Examples of Conflicting Information
This study was conducted within RAND Health. Copyright © 2001 the California HealthCare Foundation
All rights reserved. Permission
is given to duplicate this on-line document for personal use only,
as long as it is unaltered and complete. Copies may not be duplicated
for commercial purposes.
RAND is a nonprofit institution that helps improve policy and
decisionmaking through research and analysis. RAND's publications
do not necessarily reflect the opinions or policies of its research sponsors. RAND® is a registered trademark.
Published 2001 by the California HealthCare Foundation.
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Summary:
In response to concerns about variation in quality of health information
on the Internet, the California HealthCare Foundation asked RAND to
design and conduct a large study that described and evaluated English
and Spanish health information on the Internet. This study represents a
major step forward in rigorous evaluation of web-based health
information.
PDF version
Press Release
JAMA Article
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