Denise D. Quigley — Publications

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Improving Customer Service and Access in a Surgical Practice: A Case Study of a Successful Quality Improvement Intervention - 2011

Informing the development of a resource allocation framework in the German healthcare system - 2011

Improving Hospital Inpatient Nursing Care: A Case Study of One Hospital's Intervention to Improve the Patient's Care Experience - 2010

Training a Patient Safety Work Force: The Patient Safety Improvement Corps - 2009

Bridging from the Picker Hospital Survey to the CAHPS Hospital Survey - 2008

Hospital Field Manual for the National Hospital Discharge Survey Redesign Pilot Study: November 2006 - 2007

Improving Performance for Health Plan Customer Service: A Case Study of a Successful CAHPS Quality Improvement Intervention - 2007

Redesign of the National Hospital Discharge Survey: Conceptual Framework and Feasibility Study: Final Report - 2007

Understanding the Reporting Practices of CAHPS Sponsors - 2007

Curbing Teen Dating Violence: Evidence from a School Prevention Program - 2006

Development of Supplemental Quality Improvement Items for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) - 2006

Peer and Family Influences on Adolescent Anger Expression and the Acceptance of Cross Gender Aggression - 2006

The Utility of CAHPS for Health Plans - 2004

Findings From an Evaluation of the Parent Institute for Quality Education Parent Involvement Program - 1998

How Immigrants Fare in U.S. Education - 1996

Native and Immigrant School-to-Work Transitions: Refocusing Policy Concerns - 1996

A Schooling and Employment Profile of Immigrant and Native Youth: 1970-1990 - 1995

Balancing State Intervention: The Limits of Transatlantic Markets - 1995

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