This research brief describes work documented in Defense Working Capital Fund Pricing Policies: Insights from the Defense Finance and Accounting Service (MR-1066-DFAS) and Improving the Defense Finance and Accounting Service's Interactions With Its Customers (MR-1261-DFAS).

Excerpt: Recently, DFAS asked RAND's National Defense Research Institute (NDRI) to identify opportunities for performance improvement. The results of this research are documented in two RAND reports, Defense Working Capital Fund Pricing Policies: Insights from the Defense Finance and Accounting Service and Improving the Defense Finance and Accounting Service's Interactions with Its Customers. These studies, led by RAND economist Edward Keating, found that DFAS's performance could be improved through changes in DFAS's pricing system and in the nature of many of its transactions with customers.

This research brief describes work prepared for the Defense Finance and Accounting Service by RAND's National Defense Research Institute.

This report is part of the RAND Corporation research brief series. RAND research briefs present policy-oriented summaries of individual published, peer-reviewed documents or of a body of published work.

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