Improving Quality of Care
How the VA Outpaces Other Systems in Delivering Patient Care
Key findings: VA patients were more likely to receive recommended care than patients in the national sample. Quality of care was better for VA patients on all measures except acute care, on which the two samples were similar. The greatest differences between the two samples were in areas where the VA actively measured performance. Performance measurement had a positive "spillover effect" on related care.
- Copyright: RAND Corporation
- Availability: Web-Only
- Pages: 2
- Document Number: RB-9100
- Year: 2005
- Series: Research Briefs
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