Measuring the Performance of the Dallas Police Department

2008-2009 Results

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Based on the results of four surveys carried out in 2008-2009, this report describes the state of policing in Dallas, Texas. These surveys collected data on the opinions of randomly selected Dallas residents, people who had a recent contact with an officer of the Dallas Police Department (DPD), DPD officers, and retail business owners in Dallas. The surveys are part of an evaluation of the Caruth Police Institute at Dallas, an initiative to improve the quality of policing in the DPD by promoting staff development, bringing together community and national resources to solve DPD problems, and instituting effective police strategies and practices. The wave of surveys reported here will act as a benchmark against which to assess the success of the Caruth Police Institute in enhancing the capacity of the DPD to better serve the citizens of Dallas.

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Document Details

  • Copyright: RAND Corporation
  • Availability: Available
  • Format: Paperback
  • Pages: 62
  • List Price: $25.00
  • Price: $20.00
  • ISBN/EAN: 9780833048790
  • Document Number: TR-730-UNT
  • Year: 2009
  • Series: Technical Reports

Contents

  • Chapter One

    Measuring Public Trust and Confidence in the Police: The 2008 Dallas Community Survey

  • Chapter Two

    Satisfaction with Police Encounters

  • Chapter Three

    Surveys of Police Officers: Job Satisfaction, Opinions of Leadership, and Climate of Integrity

  • Chapter Four

    Satisfaction of Retail Business Owners with Policing

  • Chapter Five

    Conclusions

  • Appendix A

    Community Survey Sampling Frame and Weighting Procedures

  • Appendix B

    Analysis of Covariance Results for Police Effectiveness, Police Professionalism, and Neighborhood Problem Scales

The research in this report was sponsored by the Communities Foundation of Texas, as administered through the University of North Texas, and conducted by the RAND Center on Quality Policing.

This report is part of the RAND Corporation technical report series. RAND technical reports may include research findings on a specific topic that is limited in scope or intended for a narrow audience; present discussions of the methodology employed in research; provide literature reviews, survey instruments, modeling exercises, guidelines for practitioners and research professionals, and supporting documentation; or deliver preliminary findings. All RAND reports undergo rigorous peer review to ensure that they meet high standards for research quality and objectivity.

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