The improving patient experience in primary care (IMPROVE) programme, a collaboration among RAND Europe, the University of Cambridge, and the University of Exeter, contains seven linked projects. The programme is exploring issues such as how practice teams respond to patient feedback from surveys, how GPs respond to individual patient feedback, use of real time patient feedback in GP practices, and understanding patients’ experiences of out of hours care.
Health and Healthcare Research
RAND Europe's growing health and healthcare portfolio brings together a multidisciplinary team with backgrounds in public health, health services research, clinical medicine, economics, psychology, systems design, and neuroscience. We work in close collaboration with the Health Services Research Group at Cambridge University through our Cambridge Centre for Health Services Research (CCHSR) to inform objective policymaking in the health field both in the UK and across Europe.
Our dynamic research programme concentrates on health systems and health services research in high- and low- income countries and is organised into the following areas:
- Healthcare policy and governance
- Healthcare organisation and quality
- Public health and population health assessments
More information about each is available in the Filter by Topic section below.
Research on Healthcare Policy and Governance
Healthcare Policy and Governance
RAND Europe's healthcare policy work systematically employs cross-national comparisons to benchmark comparable data, analyse differing strategies for reform, and explore the ways different countries approach these problems, including the use of regulatory and governance mechanisms.
Research on Healthcare Organisation and Quality
Healthcare Organisation and Quality
RAND Europe's research portfolio includes strategic healthcare reviews, studies on assessing quality improvement strategies for healthcare organisations, and using evaluation approaches such as healthcare programme and project evaluations.
Research on Public Health and Population Health Assessments
Public Health and Population Health Assessments
RAND Europe's public health work focuses on risk factors for disease such as tobacco and alcohol consumption, as well as understanding how policies such as those around advertising, pricing and labelling of products impact on exposure to risk.