Business Process Improvement

  • A view of an island above and below water

    Event

    The Elements of Surprise

    Professionals today are expected to respond to more variables at a faster rate than was the case even a decade ago. RAND senior engineer Dave Baiocchi will discuss coping strategies and specific responses taken by various professionals that can help you better prepare for and respond to surprise.

    Oct 15, 2014

  • Doctor talking to her male patient in her office

    Blog

    The ACA's Opportunity to Improve Care for Substance Use Disorders

    The Affordable Care Act (ACA) will significantly increase coverage for the publicly funded treatment of substance use disorders. But in order to maximize the benefit to patients, families, and society, it's critical to invest in the development, validation, and use of performance measures.

    Jul 28, 2014

  • Simon Sinek

    Event

    Distinguished Speaker Series: Simon Sinek

    Author Simon Sinek will discuss his new book, Leaders Eat Last, and how to create stable, adaptive, confident teams, where everyone feels they belong and all energies are focused on facing the common enemy and seizing big opportunities.

    Jul 23, 2014

  • t-events-rand-podcast-hr

    Multimedia

    Distinguished Speaker Series: Simon Sinek

    In this podcast, ethnographer and best-selling author Simon Sinek discusses the dynamics of leadership and teamwork.

    Jul 23, 2014

  • Coins in soil with seedling plants

    Project

    Evaluating Social Innovation Pilot Projects

    A series of social innovation pilot projects across Europe aim to support the growth of European social finance markets and the development of capacities within social business and young entrepreneurship. RAND Europe and Ecorys are evaluating these pilots and hosting a series of interactive workshops.

    Jun 24, 2014

  • Cancer cells in petri dishes

    Project

    Estimating the Economic Returns on Cancer Research in the UK

    The UK government invests approximately £1.6 billion in medical research each year, and the British public donated £1.7 billion to medical research charities in 2012–13. This funding delivers health gains for patients and also benefits the UK economy at a 40 percent return annually.

    Jun 16, 2014

  • team of engineers reviewing plans

    Solution

    Impact Dashboard Helps Local Regulatory Services Deliver Value

    In much of Europe, local authorities receive taxpayer funds to enforce national and European regulations and ensure that food and workplaces are safe, companies trade fairly, and the environment is clean. RAND Europe developed an impact dashboard to help these local regulators show when and how they deliver value for money.

    Jan 10, 2014

  • air_force_control_panel_120905-F-KC107-001

    Report

    Improving Air Force Enterprise Resource Planning-Enabled Business Transformation

    RAND Project AIR FORCE identified key conditions to aid the success of business transformation enabled by enterprise resource planning systems, challenges the Air Force must address to achieve them, and options for overcoming these challenges.

    Oct 25, 2013

  • coast_guard_cutter_NSC

    Solution

    Analyzing Alternatives for the Offshore Patrol Cutter

    The oldest of the Coast Guard’s Medium Endurance Cutters (WMECs) first entered service in the 1960s, and the class is becoming increasingly expensive to maintain and operate. What will be required of the ships that replace it?

    Oct 1, 2013

  • A U.S. Navy SEAL hangs on to a pier during a combat swimmer training dive

    Blog

    Surprise! Now What?

    Who is best prepared for responding to surprise: a Navy SEAL, an NFL coach, or a Fortune 500 CEO? The answer is that all three professions have something to teach us: The NFL coach is an expert in pre-planning; the SEAL is great under pressure; and a good CEO has become an expert in responding to strategic threats.

    Aug 27, 2013

  • boy with sparkler firework

    Project

    Measuring the Impact of Age-Restricted Sales Regulations

    The Better Regulation Delivery Office has commissioned RAND Europe to support the local measurement of impacts and outcomes arising from delivery of local regulation in six areas of age-restricted sales (alcohol, tobacco, knives, fireworks, sunbeds, and gambling).

    Aug 15, 2013

  • An MH-60S Sea Hawk helicopter lowers supplies to the deck of the guided-missile cruiser USS San Jacinto

    Blog

    Surprise: Q and A with Dave Baiocchi and D. Steven Fox

    Dealing with surprises is an important part of many professions. The NFL coach prepares by developing a comprehensive response plan for anything that could happen during the game while the Navy SEALs rely on a looser framework that helps them stay alive and achieve their mission objective.

    Aug 14, 2013

  • Research Brief

    The Elements of Surprise: How Professionals Prepare for and Respond to Unexpected Events

    This research brief summarizes the findings of a project that sought to identify common strategies used by practitioners in various professions, from professional sports to Navy SEALs, to respond to unexpected events.

    Aug 14, 2013

  • Fotolia_42910691_Subscription_Monthly_XXL

    Report

    Surprise! How Professionals Prepare for and Respond to the Unexpected

    Professionals today are expected to respond to more variables at a faster rate than was the case even a decade ago. What do ambassadors, chief executive officers, military personnel, and physicians believe creates surprise, how do they respond to it, and how can the effects of surprise be mitigated?

    Aug 14, 2013

  • woman in a library using a tablet computer

    Blog

    Metrics Mess Calls for an Umpire, Not a Purge

    Bibliometricians, who have so far paid little attention to how their creations behave when released into the wild, should be monitoring how metrics are being applied and devising guidelines for best practice, writes Gemma Derrick.

    Jun 27, 2013

  • An Army family poses for a photograph

    Report

    Strategically Aligned Family Research: Supporting Soldier and Family Quality of Life Research for Policy Decisionmaking

    The U.S. Army wants to develop a research agenda that defines the Quality of Life (QOL) needs of soldiers and families, helps gauge the success of programs, improves coordination of research efforts, and determines how best to allocate resources. Analysis suggests that both domain-specific research and a broader, more holistic understanding of QOL — to put domain-specific research in context — are critical.

    May 31, 2013

  • Periodical

    Distinctive Teacher Evaluation Programs Could Provide Lessons for Others

    Judging teachers' performance by that of their students is fraught with the potential for error and unintended consequences, but several states and districts have been striving to incorporate student performance data in ways that are accurate and fair.

    Feb 5, 2013

  • brain scan cross section of human head

    Journal Article

    International Comparative Performance of Mental Health Research

    Using data mining techniques, this paper provides a bibliometric assessment of mental health research (MHR) outputs from 1980 to 2011.

    Jan 1, 2013

  • Journal Article

    Improving Accountability Through Expanded Measures of Performance

    Examines the influence of test-based accountability and explores how states and districts might consider creating expanded systems of measures to address the shortcomings of traditional accountability.

    Jan 1, 2013

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    Content

    What Types of Interventions Change Energy Using Behaviours?

    The UK Department for Energy and Climate Change (DECC) was interested in understanding the effectiveness of interventions designed to change energy use behaviour in the home. They commissioned RAND Europe to assess the state of knowledge about “what works”, by systematically reviewing previous trials and initiatives, drawing on evidence from the UK and abroad. This review has informed DECC’s November 2012 Energy Efficiency Strategy, which sets out their policy direction for decades to come.

    Dec 12, 2012