2012-05-24T14:51:57Z Copyright (c) 2012, The RAND Corporation RAND Corporation http://www.rand.org/topics/business-process-improvement.html http://www.rand.org/pubs/technical_reports/TR1153.html May 7, 2012 May 7, 2012

Historically, police agencies have measured their performance against a restricted set of crime-focused indicators, but modern police officers must be prepared to take on a wide variety of roles. Performance measures should be multidimensional to capture this complexity. This report describes some key considerations in designing measures to evaluate law enforcement agencies and includes a detailed review of some international best practices.

http://www.rand.org/pubs/corporate_pubs/CP661.html Jan 19, 2012 Jan 19, 2012

The ImpactFinder provides an overview of research impact and a basis for more detailed examination of the 'why and how' of research translation. The tool is implemented as a web questionnaire and collects information across a range of social, cultural and economic impacts. It was developed to meet the need of the UK's new framework for research funding but potentially has wider application.

http://www.rand.org/pubs/technical_reports/TR1148.html Dec 9, 2011 Dec 9, 2011

This report presents the results of an evaluation of health care performance measures, describes how performance measures are being used by a wide array of organizations and the types of measures being used for different purposes, summarizes key barriers and facilitators to the use of measures, and identifies opportunities for easing the use of performance measures moving forward.

http://www.rand.org/pubs/monographs/MG991.html Nov 3, 2011 Nov 3, 2011

Department of Defense policies, procedures, and organizations for program management and oversight of defense acquisition programs do not align well with shipbuilding. Ship acquisition programs have characteristics that deviate from the normal framework in significant ways, resulting in disconnects and some confusion. The authors examine these differences and suggest policies that can better account for them.

http://www.rand.org/pubs/documented_briefings/DB631.html Oct 10, 2011 Oct 10, 2011

An evaluation by RAND Europe of the Greek research and development (R&D) system has identified opportunities to improve economic growth and social outcomes.

http://www.rand.org/news/press/2011/10/10.html Oct 9, 2011 Oct 9, 2011

An evaluation by RAND Europe of the Greek research and development (R&D) system has identified opportunities to improve economic growth and social outcomes.

http://www.rand.org/pubs/external_publications/EP201100157.html Sep 30, 2011 Sep 30, 2011

Affordability benchmarks and premium-contribution requirements for Children's Health Insurance Program expansions in three states vary substantially, underscoring the ambiguity and subjectivity of affordability standards.

http://www.rand.org/multimedia/audio/2010/10/25/improving-public-services.html Sep 25, 2011 Sep 25, 2011

RAND recently assessed accountability systems in five sectors (child care, education, health care, public health emergency preparedness, and transportation) and made recommendations on how to improve such systems to better achieve government or agency goals.

http://www.rand.org/pubs/monographs/MG803.html Sep 21, 2011 Sep 21, 2011

Considers potential efforts by the U.S. Department of Defense to assess the performance of military treatment facilities (MTFs) in cost-effectively managing health care. The authors first provide an overview of performance assessment in the nonmilitary health care sector; they then analyze the use of average MTF utilization and costs as performance measures, focusing on how MTF size and catastrophic cases affect these metrics.

http://www.rand.org/pubs/monographs/MG1108.html Jul 13, 2011 Jul 13, 2011

Over the past decade, U.S. Marine Corps intelligence has had to tailor its organization to meet the evolving demands of the operational environment. A broad review of its design examined how to align it efficiently and effectively with current and future missions and functions.

http://www.rand.org/pubs/technical_reports/TR1010.html Jul 15, 2011 Jul 15, 2011

Peer review is considered the gold standard for reviewing research proposals, but it is not always the best method for every research funding process. RAND Europe has developed a folio of cards highlighting a set of established approaches that offer unique alternatives to traditional peer review.

http://www.rand.org/pubs/occasional_papers/OP338.html Jun 28, 2011 Jun 28, 2011

This paper outlines the issues, and finds merit in developing non-standard incentives, such as prizes, to support excellence in health research in addition to 'standard' performance management and routine inspection.

http://www.rand.org/pubs/monographs/MG981.html Jun 9, 2011 Jun 9, 2011

The goals of the joint medical education and training campus (METC) at Fort Sam Houston, Texas, are to become a high-performing organization and seek accreditation. Models and approaches adopted by institutions with similar missions — such as community colleges, corporate universities, METC's UK counterpart, and other federal agencies — illustrate the need for an office of institutional research to assist METC in attaining its organizational goals.

http://www.rand.org/pubs/research_briefs/RB9555.html Jun 9, 2011 Jun 9, 2011

Two goals of the joint medical training and education campus at Ft. Sam Houston are to become a high-performing learning organization and an accredited, degree-granting institution. A research and evaluation capability would help it meet these goals.

http://www.rand.org/pubs/occasional_papers/OP319.html Oct 1, 2010 Oct 1, 2010

This paper highlights key points from a high-level Forum organised and facilitated by the Office of Health Economics and RAND Europe that discussed spillover effects from biomedical and health research, and strategies to realise their benefits.

http://www.rand.org/pubs/monographs/MG1019.html Aug 8, 2010 Aug 8, 2010

<p>Performance-based accountability systems can improve how employees deliver public services, but evidence demonstrating how effective these systems are at achieving their performance goals is rare.</p>

http://www.rand.org/pubs/conf_proceedings/CF277.html Aug 8, 2010 Aug 8, 2010

The collapse of financial markets in late 2008 has invited renewed questions about the governance, compliance, and ethics practices of firms. RAND convened a symposium to explore the perspective and role of corporate boards of directors in overseeing ethics and compliance matters within their firms.

http://www.rand.org/multimedia/video/2010/08/09/performance_based_accountability_public_services.html Aug 8, 2010 Aug 8, 2010

In this August 9, 2010, Congressional Briefing, Brian Stecher presents evidence about the effectiveness of performance-based accountability systems in five sectors—child care, education, health care, public health emergency preparedness, and transportation—and provides recommendations about how to improve the effectiveness of such systems.

http://www.rand.org/pubs/research_briefs/RB9549.html Jul 28, 2010 Jul 28, 2010

<p>Creating an effective PBAS requires careful attention to selecting an appropriate design for the PBAS, given the context in which it is to operate, and to monitor, evaluate, and adjust the system, as appropriate.</p>

http://www.rand.org/pubs/monographs/MG1019z1.html Jul 21, 2010 Jul 21, 2010

<p>Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBASs' effectiveness at achieving their performance goals. This document explores the design and effectiveness of nine PBASs in five sectors: child care, education, health care, public health emergency preparedness, and transportation.</p>