Change Management

Change management is the process of implementing changes to a system or organization in a controlled manner, frequently in conjunction with strategic planning, organizational redesign, and operational improvements. RAND has conducted research on organizational innovation and change management, and our researchers include experts in change management strategies with a particular focus on corporate, health care, and military settings.

Research conducted by: RAND Project AIR FORCE; RAND National Security Research Division; RAND Arroyo Center; RAND Law, Business, and Regulation; RAND Labor and Population; RAND Infrastructure, Safety, and Environment; RAND Europe

All Items (9)

REPORT

What the Army Needs to Know to Align Its Operational and Institutional Activities — Jan 11, 2007

The Army must transform its institutional activities to align them with operating forces to improve support and release resources from institutional activities. This document provides a model for evaluating value chains to promote the alignment of needs and resources according to three representational institutional Army activities: medical services, enlisted accessioning, and short-term acquisition.

REPORT

Systems of Innovation Within Public and Private Organizations: Case Studies and Options for the EPA — Dec 31, 2002

This report summarizes the findings of a study of innovation within six public and private organizations. The study had several purposes: (1) describe and analyze the characteristics of selected innovative organizations, (2) describe and analyze the elements of change management that helped the selected organizations become more innovative; and (3) use the findings from the cases to suggest options for innovation within the U.S.…

RESEARCH BRIEF

Define-Measure-Improve: The Change Methodology That Has Propelled the Army's Successful Velocity Management Initiative — Dec 31, 1999

Focuses on a key element of the Velocity Management story: the Define-Measure-Improve methodology that has propelled the Army's successful change.

REPORT

RAND Research in Support of Organizational Innovation — Dec 31, 1996

This document surveys RAND research on organizational innovation and performance as of 1997. Its categories include strategic planning, organizational redesign, operational performance improvement, and change management and organizational learning.

REPORT

Change and the Management of Change. — Dec 31, 1970

Because the 1970s will see accelerated changes from technology toward humanism, management systems will also change. We must learn to deal with more complex social values; work in an increasingly political environment; and deal with organizational i...

PEOPLE

Rae W. Archibald

Senior Consultant; Vice-President (retired)
Ph.D. in city and regional planning, University of California, Berkeley

PEOPLE

Dwayne M. Butler

Management Scientist
Ed.D. in adult & continuing education, Rutgers University; Ph.D. in organization and management, Capella University; M.S. in administration, Central Michigan University; B.A. in economics, Rutgers University; B.A. in Spanish, Rutgers University

PEOPLE

Sonja Marjanovic

Senior Analyst
Ph.D., Judge Business School, University of Cambridge

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