The DLA supplies common military items to the armed services and others while seeking to achieve customer service goals and minimize cost. When demand for an item rises unexpectedly, providing effective customer service is challenging, and when demand falls, the DLA can be left with the sunk cost of excess inventory. Continuous attention to supply chain agility is needed.
Operations Researcher; Core Faculty Member, Pardee RAND Graduate School
Education Ph.D. in civil engineering, University of California, Berkeley; M.S. in operations research, University of California, Berkeley; B.A. in math, Johns Hopkins University
Senior Operations Researcher; Professor, Pardee RAND Graduate School
Education Ph.D. in operations research, UCLA; D. Engr. in electrical engineering, UCLA; M.S. in operations research, UCLA; B.S. in applied mathematics, San Francisco State University
The cover story addresses a set of shortfalls in U.S. performance in Iraq and identifies options for improvement, particularly with respect to sustaining army forces, promoting reenlistments, and rebuilding Iraqi security.
By Rick Eden Rick Eden is an associate director of the Arroyo Center Military Logistics Program at RAND. L ate in 1999, when the new U.S. Army Chief of Staff, General Eric Shinseki, outlined his vision for the army, he spoke of the need to "revolutionize the manner in which we transport and sustain our ...