This report presents results of the first Alpha 1 feasibility test of proposed items to include in the post-acute care patient assessment instruments for measuring seven areas of health status for Medicare beneficiaries.
Incorporating a protocol for eliciting narratives into a patient experience survey results in minimal distortion of patient feedback, and narratives from sicker patients help explain variation in provider ratings.
This report examines the literature related to the relationship between state APRN SOP regulations and health care delivery, and it estimates the effect on the state of Indiana if the legislature were to define a full SOP for APRNs.
Developing a response to adverse events that is truly patient and family centered requires that all the involved stakeholders come to terms with the gap between current practice and what injured patients expect and deserve.
Response rates for the Medicare Advantage Consumer Assessment of Healthcare Providers and Systems (MA CAHPS) survey were 2.5 percentage points lower when 12 questions had been added to the survey, compared with no additional questions.
A disease-oriented concept of depression locates pathology within the individual but depressed individuals describe depression as a burden for their larger social context and seek to hide both diagnosis and treatment.
An online Delphi-based process to select criteria for defining health care quality was rated as acceptable by three groups of participants, indicating it could be used to engage stakeholders in developing performance measures.
Ethnic minority participants rated communication in simulated primary care visits substantially higher than White British participants, suggesting that lower scoring from minorities on the English GP Patient Survey reflects real quality differences.
Patient experience points related to improvement and consistency have a small but important effect on payments to hospitals serving large proportions of disadvantaged patients under the Medicare Hospital Value-Based Purchasing program.
As part of a project under the IMPACT Act of 2014 to formulate standardized patient assessment items to evaluate care, the Field Test Help Desk: IMPACT Act of 2014 site supports nurses taking part in project field tests.