Developing a response to adverse events that is truly patient and family centered requires that all the involved stakeholders come to terms with the gap between current practice and what injured patients expect and deserve.
Response rates for the Medicare Advantage Consumer Assessment of Healthcare Providers and Systems (MA CAHPS) survey were 2.5 percentage points lower when 12 questions had been added to the survey, compared with no additional questions.
A disease-oriented concept of depression locates pathology within the individual but depressed individuals describe depression as a burden for their larger social context and seek to hide both diagnosis and treatment.
An online Delphi-based process to select criteria for defining health care quality was rated as acceptable by three groups of participants, indicating it could be used to engage stakeholders in developing performance measures.
Patient experience points related to improvement and consistency have a small but important effect on payments to hospitals serving large proportions of disadvantaged patients under the Medicare Hospital Value-Based Purchasing program.
Ethnic minority participants rated communication in simulated primary care visits substantially higher than White British participants, suggesting that lower scoring from minorities on the English GP Patient Survey reflects real quality differences.
As part of a project under the IMPACT Act of 2014 to formulate standardized patient assessment items to evaluate care, the Field Test Help Desk: IMPACT Act of 2014 site supports nurses taking part in project field tests.
Patient surveys provide unique insights for improving cancer care quality and new opportunities for research. However, features of survey populations such as sampling and early mortality should be accounted for when analyzing the findings.
This report contains the findings from an online survey of stakeholders who work with people living with advanced COPD to explore agreement with, and feasibility of the recommendations from the Living with Breathlessness study.