Performance Measurement


The process of collecting, analyzing, and reporting information on the performance of an individual, group, or organization, performance measurement may also involve studying processes and strategies for success. RAND has evaluated and measured the performance of teachers, health care professionals, the civilian military workforce, judges, and workers in many other fields.

Explore Performance Measurement

  • Event

    Distinguished Speaker Series: Simon Sinek

    Author Simon Sinek will discuss his new book, Leaders Eat Last, and how to create stable, adaptive, confident teams, where everyone feels they belong and all energies are focused on facing the common enemy and seizing big opportunities.

    Jul 23, 2014

  • Solution

    Impact Dashboard Helps Local Regulatory Services Deliver Value

    In much of Europe, local authorities receive taxpayer funds to enforce national and European regulations and ensure that food and workplaces are safe, companies trade fairly, and the environment is clean. RAND Europe developed an impact dashboard to help these local regulators show when and how they deliver value for money.

    Jan 10, 2014

  • Blog

    Metrics Mess Calls for an Umpire, Not a Purge

    Bibliometricians, who have so far paid little attention to how their creations behave when released into the wild, should be monitoring how metrics are being applied and devising guidelines for best practice, writes Gemma Derrick.

    Jun 27, 2013

  • Periodical

    Distinctive Teacher Evaluation Programs Could Provide Lessons for Others

    Judging teachers' performance by that of their students is fraught with the potential for error and unintended consequences, but several states and districts have been striving to incorporate student performance data in ways that are accurate and fair.

    Feb 5, 2013

  • Journal Article

    Improving Accountability Through Expanded Measures of Performance

    Examines the influence of test-based accountability and explores how states and districts might consider creating expanded systems of measures to address the shortcomings of traditional accountability.

    Jan 1, 2013

  • Content

    What Types of Interventions Change Energy Using Behaviours?

    The UK Department for Energy and Climate Change (DECC) commissioned RAND Europe to conduct a rapid evidence assessment on the question of "Which types of interventions work the best in changing energy using behaviours in the home?" The review will focus on interventions like social marketing, customer or community engagement, education, and regulation, whose primary aim is to affect habitual behaviours.

    Dec 12, 2012

  • Report

    An Assessment of the Civilian Acquisition Workforce Personnel Demonstration Project

    This is a legislatively mandated assessment of the U.S. Department of Defense (DoD) Civilian Acquisition Workforce Personnel Demonstration Project (AcqDemo).

    Oct 11, 2012

  • Content

    Studying Factors that Encourage Doctors to Engage in Good Practice

    To better understand the factors that affect doctors' behaviour and decision making, the UK General Medical Council (GMC) commissioned RAND Europe to study the factors that encourage or discourage doctors from acting in accordance with good practice. This research will enable the GMC, which regulates and licenses medical professionals in the UK, to inform the development of policy and a programme of work aimed at supporting doctors to adhere to good practice in the care and management of patients.

    Jul 3, 2012

  • Report

    Best Practices in Police Performance Measurement Cover Wide Range of Duties

    Police agencies have historically measured their performance against a restricted set of crime-focused indicators, but law enforcement duties are changing. Well-developed performance measurement approaches can capture the complexity of modern policing and identify best practices.

    May 7, 2012

  • Journal Article

    Judicial Pay Influences the Quality of Appellate Judges

    An examination of state appellate court judge pay across the United States from 1977 to 2007 shows that judicial salaries have a small but significant effect on the length of judicial tenure, and a small effect on the background of judges that join the appellate bench. A more limited analysis of California trial court judges finds far more sensitivity to pay, however, suggesting that trial and appellate court judges may behave differently.

    May 1, 2012

  • Journal Article

    Engaging Clinicians in Improving Healthcare Quality

    Governments in the UK have attempted to establish quality improvements, but new procedures have often fostered ill feeling and may have encouraged the opposite behaviour. RAND Europe evaluated the outcomes of a major study on how to engage clinicians in different disciplines in improving the quality of the healthcare they provide; the result is the UK's most extensive systematic body of evidence on engaging clinicians in quality improvement.

    Apr 1, 2012

  • Report

    Common Uses, Gaps, and Opportunities for Improvement in Performance Measures

    Reliable measures to track quality and efficiency are foundational in evaluating the results of health care spending. This study tracks how the currently developed measures are being used while documenting opportunities for and obstacles to further improvement.

    Dec 9, 2011

  • News Release

    Evaluating the Sustainability of the Greek R&D System

    An evaluation by RAND Europe of the Greek research and development (R&D) system has identified opportunities to improve economic growth and social outcomes.

    Oct 10, 2011

  • Report

    Evaluating the Sustainability of the Greek R&D System

    An evaluation by RAND Europe of the Greek research and development (R&D) system has identified opportunities to improve economic growth and social outcomes.

    Oct 10, 2011

  • Report

    Assessing the Performance of Military Treatment Facilities

    To contain growth in health care costs, DoD is exploring approaches to rewarding or penalizing military treatment facilities (MTF) based on performance. This volume examines the pros and cons of alternative approaches to measuring MTF performance.

    Sep 21, 2011

  • Report

    Using Prizes to Support and Reward Excellence in Health Research

    Research indicates that there is merit in developing incentives to support excellence in health research in addition to “standard” performance management and routine inspection in the United Kingdom.

    Jun 28, 2011

  • Report

    Lessons for Achieving Medical Training Goals at Ft. Sam Houston

    Lessons learned from a review of practices at community colleges, corporate universities, the UK's Defence Medical Education and Training Agency, and other federal agencies can be useful to the medical education and training campus at Fort Sam Houston.

    Jun 9, 2011

  • Research Brief

    The Department of Defense is consolidating most military medical training for enlisted personnel

    Two goals of the joint medical training and education campus at Ft. Sam Houston are to become a high-performing learning organization and an accredited, degree-granting institution. A research and evaluation capability would help it meet these goals.

    Jun 9, 2011

  • Report

    Exploring the Benefits of Public Involvement in Healthcare Policy

    Public involvement in healthcare policy has been advocated as a means to enhance the responsiveness of healthcare systems. However, the concept, rationale, objectives, and effectiveness of public involvement are poorly defined and difficult to ascertain. A comprehensive review of published literature, supplemented by observations of several public involvement initiatives, provides conceptual and empirical evidence for the benefits of public involvement in healthcare policy.

    Dec 29, 2010

  • Multimedia

    Improving Public Services

    RAND recently assessed accountability systems in five sectors (child care, education, health care, public health emergency preparedness, and transportation) and made recommendations on how to improve such systems to better achieve government or agency goals.

    Oct 25, 2010