Performance Measurement

Research conducted by: RAND Europe; RAND Project AIR FORCE; RAND National Security Research Division

All Items (67)

REPORT

Selected International Best Practices in Police Performance Measurement — May 7, 2012

Historically, police agencies have measured their performance against a restricted set of crime-focused indicators, but modern police officers must be prepared to take on a wide variety of roles. Performance measures should be multidimensional to capture this complexity. This report describes some key considerations in designing measures to evaluate law enforcement agencies and includes a detailed review of some international best…

REPORT

An Evaluation of the Use of Performance Measures in Health Care — Dec 9, 2011

This report presents the results of an evaluation of health care performance measures, describes how performance measures are being used by a wide array of organizations and the types of measures being used for different purposes, summarizes key barriers and facilitators to the use of measures, and identifies opportunities for easing the use of performance measures moving forward.

REPORT

Evaluating the Sustainability of the Greek R&D System — Oct 10, 2011

An evaluation by RAND Europe of the Greek research and development (R&D) system has identified opportunities to improve economic growth and social outcomes.

NEWS RELEASE

Evaluating the Sustainability of the Greek R&D System — Oct 9, 2011

An evaluation by RAND Europe of the Greek research and development (R&D) system has identified opportunities to improve economic growth and social outcomes.

MULTIMEDIA

Improving Public Services — Sep 25, 2011

RAND recently assessed accountability systems in five sectors (child care, education, health care, public health emergency preparedness, and transportation) and made recommendations on how to improve such systems to better achieve government or agency goals.

REPORT

Assessing the Performance of Military Treatment Facilities — Sep 21, 2011

Considers potential efforts by the U.S. Department of Defense to assess the performance of military treatment facilities (MTFs) in cost-effectively managing health care. The authors first provide an overview of performance assessment in the nonmilitary health care sector; they then analyze the use of average MTF utilization and costs as performance measures, focusing on how MTF size and catastrophic cases affect these metrics.

REPORT

Exploring Alternatives to Peer Review in the Research Funding Process — Jul 15, 2011

Peer review is considered the gold standard for reviewing research proposals, but it is not always the best method for every research funding process. RAND Europe has developed a folio of cards highlighting a set of established approaches that offer unique alternatives to traditional peer review.

REPORT

A Prize Worth Paying? Non-standard ways to support and reward excellence in health research and development in the UK NHS — Jun 28, 2011

This paper outlines the issues, and finds merit in developing non-standard incentives, such as prizes, to support excellence in health research in addition to 'standard' performance management and routine inspection.

REPORT

Establishing a Research and Evaluation Capability for the Joint Medical Education and Training Campus — Jun 9, 2011

The goals of the joint medical education and training campus (METC) at Fort Sam Houston, Texas, are to become a high-performing organization and seek accreditation. Models and approaches adopted by institutions with similar missions — such as community colleges, corporate universities, METC's UK counterpart, and other federal agencies — illustrate the need for an office of institutional research to assist METC in attaining its…

RESEARCH BRIEF

Should the Joint Medical Education and Training Campus Have an Office of Institutional Research? — Jun 9, 2011

Two goals of the joint medical training and education campus at Ft. Sam Houston are to become a high-performing learning organization and an accredited, degree-granting institution. A research and evaluation capability would help it meet these goals.

REPORT

Enhancing the benefits from biomedical and health research spillovers between public, private and charitable sectors in the UK — Oct 1, 2010

This paper highlights key points from a high-level Forum organised and facilitated by the Office of Health Economics and RAND Europe that discussed spillover effects from biomedical and health research, and strategies to realise their benefits.

REPORT

Financial Incentives Can Improve Public Sector Performance — Aug 8, 2010

Performance-based accountability systems can improve how employees deliver public services, but evidence demonstrating how effective these systems are at achieving their performance goals is rare.

MULTIMEDIA

Improving Performance-Based Accountability for Public Services — Aug 8, 2010

In this August 9, 2010, Congressional Briefing, Brian Stecher presents evidence about the effectiveness of performance-based accountability systems in five sectors—child care, education, health care, public health emergency preparedness, and transportation—and provides recommendations about how to improve the effectiveness of such systems.

RESEARCH BRIEF

Are Performance-Based Accountability Systems Effective? Evidence from Five Sectors — Jul 28, 2010

Creating an effective PBAS requires careful attention to selecting an appropriate design for the PBAS, given the context in which it is to operate, and to monitor, evaluate, and adjust the system, as appropriate.

REPORT

Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services — Executive Summary — Jul 21, 2010

Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBASs' effectiveness at achieving their performance goals. This document explores the design and effectiveness of nine PBASs in five sectors: child care, education, health care, public health emergency preparedness, and…

REPORT

Analyzing the Operation of Performance-Based Accountability Systems for Public Services — Jul 14, 2010

This report describes a framework used to organize available empirical information on one form of performance-based management, a performance-based accountability system (PBAS), which identifies individuals or organizations that must change their behavior to improve an activity's performance, an incentive structure to motivate those changes, and measures tailored to inform the incentive structure.

REPORT

Measuring the Effectiveness of Border Security Between Ports-of-Entry — Jul 8, 2010

Focusing on three missions—illegal drug control, counterterrorism, and illegal migration—this report recommends ways to measure performance of U.S. border-security efforts in terms of interdiction, deterrence, and exploiting networked intelligence.

REPORT

In Search of the Holy Grail: Understanding Research Success — Mar 30, 2010

A paper on the allocation challenges facing funders in the area mental health research. It provides an overview of research policy in the last 20-25 years and considers what approaches could build an evidence base to support future decisions.

REPORT

Capturing Research Impacts: A review of international practice — Jan 15, 2010

An international review of approaches to assessing the wider impact of research carried out for the Higher Education Funding Council for England. Examines Australian RQF, UK RAISS, US PART and Dutch ERiC framework.

JOURNAL ARTICLE

Do Hospitals Rank Differently on HCAHPS for Different Patient Subgroups — Dec 31, 2009

Prior research documents differences in patient-reported experiences by patient characteristics.

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