Rating Communication in GP Consultations: The Association Between Ratings Made by Patients and Trained Clinical Raters
Patients are less likely than professional evaluators to rate physician communication as poor.
Oct 20, 2016
Primary care providers are often the first point of contact for patients attempting to navigate a complex health care delivery system and seeking referrals to specialists. RAND has explored the increasing use of emergency departments as a primary care setting, the influence of primary care on health care spending, shared decisionmaking between patients and primary care providers, the emergence of retail health clinics, and more.