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Julie A. Brown

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Director of Survey Market Development; Professor, Pardee RAND Graduate School
Santa Monica Office

Education

B.A. in social ecology, University of California, Irvine

Overview

Julie Brown is director of Survey Market Development at the RAND Corporation and a professor at the Pardee RAND Graduate School. She has expertise in the design and conduct of primary data collection and in managing multi-disciplinary project teams.

Brown specializes in the development and implementation of patient experience of health care surveys. She co-leads Implementation of the CAHPS® Surveys for the Medicare Shared Savings Program, Physician Quality Reporting System and Other Physician Quality Programs in which CAHPS® is used to measure patient experience with ACOs and group practices. She also co-leads the CMS contract using CAHPS® to assess health and prescription drug plans, the National Implementation of Medicare Advantage and Prescription Drug Plan CAHPS®. She leads the RAND CAHPS® instrument design team for the AHRQ-funded Consumer Assessment of Healthcare Providers and Systems, and is responsible for RAND's efforts to develop and test CAHPS® measures, as well as testing new approaches to collect CAHPS® data.

As director of Survey Market Development, Brown markets RAND's survey research tools and capabilities. She received her B.A. in social ecology from the University of California at Irvine.

Research Focus

Pardee RAND Graduate School Courses

Recent Projects

  • Consumer Assessment of Healthcare Providers and Systems
  • CAHPS for ACOs and PQRS
  • MA & PDP CAHPS

Publications