Susan M. Gates is director of the Office of Research Quality Assurance, a senior economist at RAND, and a professor at the Pardee RAND Graduate School. Her research applies insights about the economics of organizations, personnel economics, and labor economics to address challenges facing public and private sector organizations and to advance workforce development, entrepreneurship, and innovation.
Gates is an experienced project leader and manager. Her recent research has focused on the U.S. Department of Defense (DoD) acquisition and cyber workforces, how public school districts prepare, manage, and support leaders, and the efforts of local governments to promote entrepreneurship. Prior research examined higher education as an industry, entrepreneurship and innovation, the military child care system, and a wide range of defense workforce and management issues. Her published research appears in numerous RAND reports as well as in external publications such as the Economics of Education Review, Journal of Health Economics, Journal of Risk and Insurance, Public Administration Review, Managerial and Decision Economics, ERS Spectrum, and Armed Forces and Society.
As the director of RAND's Office of Research Quality Assurance, Gates supports the achievement of RAND's Standards for High-Quality and Objective Research and Analysis by maintaining a strong culture of quality along with supportive policies and processes.
Gates received her Ph.D. in economics from Stanford Graduate School of Business and her M.A. in Russian and Eastern European studies from Stanford University.