Susan G. Straus

Photo of Susan Straus
Senior Behavioral Scientist, Research Quality Assurance Manager
Pittsburgh Office


Ph.D. and M.A. in industrial/organizational psychology, University of Illinois, Urbana-Champaign; B.A. in psychology, University of Michigan, Ann Arbor

Media Resources

This researcher is available for interviews.

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Susan Straus (she/her) is a senior behavioral scientist at the RAND Corporation. Her research focuses on the social and organizational impacts of information and communication technologies, with specific interests in factors that influence adoption and effective use of these technologies in diverse contexts including national security, education, health care, and law enforcement. Current and recent projects address virtual reality training technologies for law enforcement officer training; distributed communities of practice among K–12 STEM educators; evaluation of the National Science Foundations' Digital Library/Distributed Learning Program; virtual training capabilities for collective Army training; development of critical thinking skills and adaptive performance in Army leader education; recruiting, training, and retaining military intelligence analysts; and health information exchange in the military health system. Straus has extensive experience in program evaluation, experimental and quasi-experimental methods, qualitative methods including interviews and focus groups, and survey design and analysis. She has published her work in numerous RAND reports as well as in journals such as Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Small Group Research, and Human-Computer Interaction. Straus received her Ph.D. and M.A. in industrial/organizational psychology from the University of Illinois at Urbana-Champaign, and her B.A. in psychology from the University of Michigan, Ann Arbor.

Recent Projects

  • Improved Officer Decision Making and Stress Management with Virtual Environments
  • Use of Web 2.0 Technologies to Build Communities of Practice among K-12 Science Educators
  • Using Virtual Training Capabilities to Enhance Collective Training
  • Evaluation of U.S. Army Asymmetric Warfare Adaptive Leader Program
  • Policy Issues for Health Information Technology and Health Informatics

Selected Publications

Straus, S. G., Parker, A. M., and Bruce, J. B. , "The Group Matters: A Review of Processes and Outcomes in Intelligence Analysis," Group Dynamics: Theory, Research, and Practice, 15(2), 2011

Crosson, J. C., Etz, R. S., Wu, S., Straus, S. G., Eisenman, D., & Bell, D. S., "Meaningful Use of Electronic Prescribing in 5 Exemplar Primary Care Practices," Annals of Family Medicine, 9(5), 2011

Straus, S. G., Shanley, M. G., Sims, C. S., Hallmark, B. W., Saavedra, A. R., Trent, S., and Duggan, S., Innovative Leader Development: Evaluation of U.S. Army Asymmetric Warfare Adaptive Leader Program, RAND Corporation (RR-504-A), 2014

Lytell, M. C., Straus, S. G., Serena, C. C. , Grimm, G. E., Doty, J. L., Wenger, J. W., Golay, A. A., Naber, A. M., Grammich, C. A., Fowler, E. S., Assessing Competencies and Proficiency of Army Intelligence Analysts Across the Career Life Cycle, RAND Corporation (RR-1851-A), 2017 (forthcoming)

Bikson, T. K., Straus, S.G., Agnew, G., Kalra, N., McArthur, D. J., Crompton, H., Kase, C. A., and Leuschner, K., Digital Resources for STEM Educators and Recommendations for Cyberlearning Initiatives: Results from the National Science Foundation Digital Library/Distributed Learning Program Evaluation, RAND Corporation (RR-414-NSF), 2017

Karam, R., Straus, S. G., Byers, A., Kase, C., and Cefalu, M., "The Role of Online Communities of Practice in Promoting Sociotechnical Capital among Science Teachers," Educational Technology Research and Development, 66(2), 2018

Straus, S. G., McCausland, T. C., Grimm, G. E., and Giglio, K., Malleability and Measurement of Army Leader Attributes, RAND Corporation (RR-1583-A), 2018

Straus, S. G., Lewis, M. W., Connor, K., Eden, R., Boyer M. E., Marler, T., Carson, C. M., Grimm, G. E., & Smigowski, H. , Collective Simulation-Based Training in the U.S. Army: User Interface Fidelity, Costs, and Training Effectiveness, RAND (RR-2250-A), 2019

Honors & Awards

  • Sloan-C 10th Annual Blended Learning Conference and Workshop, Best in Track Award, 2013, The Sloan Consortium

Recent Media Appearances

Interviews: CNN; New York Times; Shrink Rap