Blizzard-Activision recently found itself drawn into the political controversy surrounding the Hong Kong protests. The experience could serve as a warning for other companies that could find themselves plunged into crisis-management mode by world events.
When an attack on the supply chain occurs, manufacturers and purchasers should be better positioned to respond and recover. Even the simplest devices can rely on parts from multiple suppliers, which may have their own suppliers and so on. But every supplier, no matter how small, represents a potential weak link in the chain.
In her new book, Susan Marquis takes readers inside the fight in Florida tomato fields. She traces the history and victories of a grassroots group of farmworkers and community leaders who wrested better wages and working conditions from major tomato growers and their corporate buyers.
The Fair Food Program protects farmworkers while providing corporations with transparency in their supply chains and tremendous brand protection. It has been widely recognized for improving agricultural working conditions and for changing the culture of America's farm fields.
Rather than thinking of defeating terrorists solely in traditional military terms, it might make sense to think of bankrupting them. It might help to consider the factors that cause luxury brands to lose their luster or big box retailers to fail.
Central characteristics of high-performing research units are the high quality of the people and the culture and values displayed within the department, which is often a result of leadership. It is also interesting to explore their differences, such as what makes a unit particularly good at having impact versus producing high-quality publications.
As the security on the iPhone better protects users from criminals, it also excels at keeping law enforcement from accessing the data. The dispute between the FBI and Apple over unlocking the iPhone of one of the San Bernardino attackers continues but the real debate is about whether society wants legislation that weakens iPhone security for law enforcement.
With many different higher education institutions in the UK covering a diverse range of disciplines, and delivering research in a variety of ways, it can be difficult to determine the qualities and characteristics of high-performing higher education institutions.
There is no tradeoff between recognizing the serious methodological problems in the ProPublica Surgeon Scorecard, improving the Scorecard, and encouraging providers to release their own data. All three can and should be done simultaneously.
As the President's Task Force on 21st Century Policing report suggests, local governments should evaluate police on more than crime statistics, and police departments and officers should be held publicly accountable for meeting the community's expectations. Adding new dimensions of performance metrics would help.
The Fair Food Program has been a leader in using cooperation, visibility, and accountability to meet the needs of workers, growers, and buyers. Can it be a model for addressing these critical issues in Mexico as well?
In a tight fiscal climate the UK government has been an innovator in ways to fund and deliver effective public services. New funding arrangements present opportunities for developing the evidence base for policy and practice, since they are associated with different types of service providers.
The Affordable Care Act (ACA) will significantly increase coverage for the publicly funded treatment of substance use disorders. But in order to maximize the benefit to patients, families, and society, it's critical to invest in the development, validation, and use of performance measures.
One of the two launch vehicles that lift U.S. satellites into orbit depends on a rocket engine made by a company located in Russia. Russia's recent clashes with Ukraine and its claims on the Crimean peninsula have caused friction with the United States and thereby raised questions among U.S. policymakers about the potential for an interruption in the supply of the engines.
The recent commitment by Wal-Mart Stores to the Fair Food Program is a transformational moment in the decades-long struggle for fair treatment of agricultural workers in America but the decision is hardly the last human-rights battle to be won on behalf of this long-oppressed work force.
the October 2013 edition of Leadership Excellence magazine and on The RAND Blog
Who is best prepared for responding to surprise: a Navy SEAL, an NFL coach, or a Fortune 500 CEO? The answer is that all three professions have something to teach us: The NFL coach is an expert in pre-planning; the SEAL is great under pressure; and a good CEO has become an expert in responding to strategic threats.
Bibliometricians, who have so far paid little attention to how their creations behave when released into the wild, should be monitoring how metrics are being applied and devising guidelines for best practice, writes Gemma Derrick.
Stimulating innovation is important to the economic growth of all countries, regardless of their stages of development, writes Michael D. Rich. RAND is helping each country drive innovation in different ways.
The way forward is not for the government to say no to outsourcing of sensitive functions, but to think carefully about which efficiency savings are real and which are, instead, a result of introducing a far greater degree of risk, writes James Gilbert.
It is good that the congressmen have asked the Obama administration to revisit supply chain security. However, precipitous changes to how the global supply chain operates do not seem warranted, may not in fact improve security, and could have costly unintended consequences, writes Henry Willis.