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What Durban Can Teach Detroit: Getting Customers to Pay Their Water Bills
South Africa is proving that governments in poor cities can provide water and collect payment without turning off the water spigot. Detroit and Baltimore might consider exploring models like this that have been successfully tested in even more challenging settings.
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Jul 29, 2015
The RAND Blog
Julia Pollak

commentary
PIP Mandate Keeps Michigan's Auto Premiums High
By offering consumers more flexibility in personal injury protection (PIP) coverage, the Michigan legislature can reduce costs for many drivers while enabling those who want the best coverage to continue to buy it, writes Paul Heaton.
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Jul 18, 2012
The Detroit News
Paul Heaton