The RAND Blog

Health Care Quality Measurement

  • A physician behind star ratings, photo by Natali_Mis/Getty Images
    Patient Experience

    essay

    A New Way to Capture the Patient Experience

    May 2, 2019

    Researchers have developed a more effective and reliable way for patients to provide narrative feedback about the care they receive. When the right questions are asked, patients' answers can help health care providers better understand the patient experience and learn how they could improve.

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