Congressional Briefing - March 19, 2010

Health Care on Aisle 7: The Growing Phenomenon of Retail Clinics

nurse takes pulse


Ateev Mehrotra


Friday, March 19, 2010


11:00 a.m. – 12:00 p.m.


2456 Rayburn House Office Building
Washington, D.C.

About the Program

Retail clinics, which are medical clinics located in pharmacies, grocery stores, and "big box" stores, represent a growing segment of the health care industry. The first retail clinics opened in 2000 and by 2008 they numbered close to 1,000.

Policymakers see great promise for retail clinics to improve access for all patients, serve as a safety net, and provide a less costly alternative to emergency room visits. However, some medical professionals have concerns about retail clinics, such as their effect on quality of care, on preventive care, and on the existing patient-physician relationships.

RAND has conducted some of the first empirical analyses of retail clinics. The following are among the questions addressed by RAND and presented at this briefing:

  • Where are retail clinics located and who uses them?
  • What is the quality of care provided at retail clinics?
  • What is the cost of care at retail clinics compared with the cost of traditional sources of care?
  • What percentage of visits to traditional sources of care could be treated at a retail clinic instead?

About the Speaker

Ateev Mehrotra is an assistant professor at the University of Pittsburgh School of Medicine and a policy analyst at RAND. His research has focused on the measurement and reporting of health care quality and efficiency, pay-for-performance incentives, the organization of physician groups, and a new model for ambulatory care retail clinics. Mehrotra is board certified in both internal medicine and pediatrics. His clinical work has been both as a primary care physician and as an adult and pediatric hospitalist. Mehrotra received his M.D. from the University of California, San Francisco, and completed his residency at Massachusetts General Hospital and Children's Hospital of Boston. In addition, he earned an M.S. in epidemiology from the Harvard School of Public Health and an M.P.H. from the University of California, Berkeley.

RAND Office of Congressional Relations

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Further Inquiries

For further information about this event, contact the Office of Congressional Relations at or call (703) 413-1100, ext. 5395.