@book{RB-9100,
author="Asch, Steven M. and Elizabeth A. McGlynn and Mary M. Hogan and Rodney A. Hayward and Paul G. Shekelle and Lisa V. Rubenstein and Joan Keesey and John L. Adams and Eve A. Kerr",
title="Improving Quality of Care: How the VA Outpaces Other Systems in Delivering Patient Care",
address="Santa Monica, CA",
year="2005",
doi="10.7249/RB9100",
publisher="RAND Corporation"
}%n