@book{TR-1163-WB,
author="Tsang, Flavia and Ohid Yaqub and Desiree van Welsum and Tony G. Thompson-Starkey and Joanna Chataway",
title="The impact of information and communication technologies in the Middle East and North Africa",
address="Santa Monica, CA",
year="2011",
doi="10.7249/TR1163",
publisher="RAND Corporation"
}%n