@book{TR-320-DHHS,
author="Aledort, Julia E. and Nicole Lurie and Karen A. Ricci and David J. Dausey and Stefanie Howard",
title="Facilitated Look-Backs: A New Quality Improvement Tool for Management of Routine Annual and Pandemic Influenza",
address="Santa Monica, CA",
year="2006",
doi="",
publisher="RAND Corporation"
}