Quality of Care

The U.S. health care system has well-known problems: high costs and high numbers of uninsured. Perhaps less publicized is the system's struggle to deliver high-quality care—that is, care that's likely to improve health and is consistent with current medical science.

Improving care is a long-term, complex challenge. RAND Health Care has confronted this challenge by helping to establish the scientific basis for defining and measuring quality of care.

Read More About Quality of Care
  • A physician behind star ratings, photo by Natali_Mis/Getty Images

    A New Way to Capture the Patient Experience

    Researchers have developed a more effective and reliable way for patients to provide narrative feedback about the care they receive. When the right questions are asked, patients' answers can help health care providers better understand the patient experience and learn how they could improve.

What's Hot Now

  • Group of medical practitioners in a circle, talking, seen from above, photo by Cecilie_Arcurs/Getty Images

    Journal Article

    Identifying High-Performing Health Systems

    Jul 24, 2019

    When it comes to identifying high-performing health systems, what you measure and how you measure it matters.

  • Doctor interviewing a seated patient, photo by noipornpan/Getty Images


    Examining the Impact of the Primary and Behavioral Health Care Integration Program

    Apr 22, 2019

    Evidence suggests that the Primary and Behavioral Health Care Integration Program reduced the cost of care and use of emergency room and inpatient services, as well as improved follow-up after hospitalization for mental illness.

  • Veterans and other guests attend a signing ceremony for the VA Mission Act of 2018 in the Rose Garden of the White House, June 6, 2018, photo by Carlos Barria/Reuters


    Ensuring Veterans' Access to Timely, High-Quality Health Care

    Apr 10, 2019

    Though the size of the U.S. veteran population has been decreasing over time, an influx of a new era of veterans with significant service-related health problems has increased VA health care enrollment to over 9 million. Insights from RAND research can help inform policymakers about the timeliness and quality of VA care.

  • Doctor writing a prescription with patient in the foreground, photo by Nadasaki/Getty Images

    Journal Article

    Reducing High-Dose Opioid Prescribing by Establishing Dosing Policies

    Mar 22, 2019

    Policies establishing thresholds for morphine equivalent daily dose (MEDD) prescribing are a promising policy tool, but there is no consensus about how the thresholds should be used and what the threshold level should be. This work provides a foundation for future evaluation of MEDD policies and may inform states considering adopting such policies.

Browse All RAND Research on Health Care Quality