Quality of Care

Challenge

How can we measure complex aspects of health care quality and use measurement to drive quality improvement?

How We Are Meeting the Challenge

  • Addressing important and difficult measurement challenges
  • Promoting the use of measures to improve care
  • Fostering and supporting patient engagement
  • Making better use of data to inform clinical and consumer decisions

As the U.S. health care system shifts from volume-based to value-based care, measuring quality of care to determine value has become more important than ever. However, quality measures are ultimately useful only to the extent that systems, providers, and consumers can use them to improve health.

RAND researchers have made foundational contributions to the field of quality measurement. For example, RAND developed health status measures, which allow valid comparisons among different interventions, and (with UCLA) a method for determining appropriateness of care that is still in use worldwide.

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