Patient Satisfaction Survey for the Unified Medical Group Association

This patient satisfaction questionnaire was developed in 1994 and used to assess satisfaction with care and health-related quality of life of patients of the Unified Medical Group Association.

This survey is available below for download, in both English and Spanish.

Available Documents

Survey Instrument

Do differences in methods for constructing SF-36 physical and mental health summary measures change their associations with chronic medical conditions and utilization? — 2009

Cunningham, W. E., Nakazono, T. K., Tsai, K. L., & Hays, R. D.

Quality of Life Research, 12, 1029-1035

Satisfaction with health care provided by 48 physician groups — 1998

Hays, R. D., Brown, J. A., Spritzer, K. L., Dixon, W. J., & Brook, R. H.

Archives of Internal Medicine, 158, 785-790

Evaluating the equivalence of health care ratings by whites and Hispanics — 2000

Morales, L., Reise, S., & Hays, R.D.

Medical Care, 38, 517-527

Are Latinos less satisfied with communication from health care providers? — 1999

Morales, L. S., Cunningham, W. E., Brown, J. A., Liu, H., & Hays, R. D.

Journal of General Internal Medicine, 14, 409-417

Access to medical care reported by Asians and Pacific Islanders in a West Coast physician group association — 2000

Snyder, R., Cunningham, W., Nakazono, T. T., & Hays, R. D.

Medical Care Research and Review, 57, 196-215