Reducing the Cost of Purchased Services

How Can the Air Force Measure Success?

Research Brief

Purchased services represent the largest category of U.S. government contract expenditures. In 2002, Congress called for the Department of Defense (DoD) to change its contracting and management practices to reduce the cost of buying services over the next decade. The Air Force purchases a variety of services — ranging from groundskeeping to engineering studies — to support its personnel, facilities, and weapons. RAND Project AIR FORCE (PAF) developed a method to measure the Air Force’s progress in meeting these cost-reduction goals. Researchers found that the Air Force needs to improve its data collection and processing to systematically track and analyze the effects that changes in purchasing practices have on costs. The following steps are most important.

  • Identify a set of services that could benefit from management reforms.

  • Establish the baseline cost for these services. This baseline will allow for consistent comparisons of service expenditures over time.

  • Measure the current costs of these services, taking into account management reforms. Assuming that quality remains constant, analysts must adjust for any changes in services associated with evolving Air Force needs and for any variations in the quantities of services purchased.

  • Estimate the hypothetical costs that would have been incurred without management reforms. To arrive at the amount that would have been spent under previous management methods, cost analysts should adjust the base-year expenditures to current-year dollars using an inflation index.

  • Calculate the amount of savings that result from improved management practices. Analysts should subtract the estimated cost of services with management reforms from the estimated cost without them for current and future years.

PAF researchers are also exploring whether the data currently collected by DoD adequately represent the Air Force’s service expenditures. Together these research efforts will allow the Air Force to gauge its success in reducing the cost of purchased services in the coming years.

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This product is part of the RAND Corporation research brief series.

This research brief describes work done for RAND Project AIR FORCE and documented in Measuring Changes in Service Costs to Meet the Requirements of the 2002 National Defense Authorization Act by Chad Shirley, John Ausink, and Laura Baldwin, MR-1821-AF, 2004, 54 pages, ISBN: 0-8330-3516-9 (Full Document). Copies of this research brief and the complete report on which it is based are available by clicking above or through RAND Distribution Services (phone: 310-451-7002; toll free: 877-584-8642).

The RAND Corporation is a nonprofit research organization providing objective analysis and effective solutions that address the challenges facing the public and private sectors around the world. RAND’s publications do not necessarily reflect the opinions of its research clients and sponsors.

RB-128-AF (2004)