Current Experience and Future Potential of Facilitating Access to Digital NHS Primary Care Services in England: The Di-Facto Mixed-Methods Study
Current NHS policy in England promotes the use of digital access in primary care service provision. This study investigated 'digital facilitation' in general practices and how it can support patients in the uptake and use of online services.
Gary A. Abel, Helen Atherton, Jon Sussex, Nurunnahar Akter, Abodunrin Q. Aminu, Wiktoria Bak, Carol Bryce, Christopher E. Clark, Emma Cockcroft, Hamish Evans, Evangelos Gkousis, Georgia Jenkins, Caroline E. Jenkinson, Nada F. Khan, Jeffrey Lambert, Brandi Leach, Christine Marriott, Jennifer Newbould, Sarah Parkinson, Joanne Elizabeth Parsons, Emma Pitchforth, Laura Sheard, Stephanie Stockwell, Chloe Thomas, Bethan Treadgold, Rachel Winder, John Campbell