Meaningful stakeholder engagement

Understanding effective ways of engaging with patients and the public, healthcare professionals and other stakeholders

Central to RAND Europe’s work is close engagement with wider stakeholders who are essential to realising the benefits of healthcare innovations. healthcare innovation. We have both practiced and studied approaches to effective engagement and work with our clients to advance thinking and best practice. We bring both traditional and innovative methods to our engagement approaches.

Supporting the uptake of innovation in the NHS

Innovation may provide opportunities to respond creatively and effectively to the challenges healthcare systems face, but only if the types of innovations that are developed and made available appropriately respond to patient and health service needs. This means that the process of prioritizing innovations—and designing them and implementing them in the healthcare system—requires close engagement with end users.

  • A doctor with lightbulb in hand, symbolizing an innovative idea, photo by natali_mis/Adobe Stock

    Off Site

    Innovation for improved NHS healthcare

    We worked with healthcare professionals, patient and public representatives, charities, industry, policy and researcher communities stakeholders to identify feasible and acceptable policy actions to improve the uptake of innovation in the NHS. We engaged with nearly 700 individuals through interviews, interactive workshops and survey approaches in this process.

Encouraging patient and public engagement

Although quality-of-life considerations are important for all cancer treatments, they may be particularly important when survival prospects are limited. RAND Europe explored whether, when, how, and what quality-of-life assessment tools are used in the treatment and care of cancer patients. As part of this process, it was important to understand patient experiences with their care and their needs.

  • Woman with cancer using a laptop in bed

    Off Site

    Are quality of life assessments used during cancer treatment, and how?

    We engaged with patient advocacy groups from many different countries to understand the patient perspective on the importance of quality of life considerations in making decisions about cancer care. This engagement helped enrich the insights we could offer on how to better reflect patient perspectives in discussions around cancer care and innovation.

Bringing evidence to increase engagement in healthcare research

We ensure that our approaches to stakeholder engagement are based on the most recent research evidence. We have also contributed to building this evidence, for example through a series of reports commissioned by The Healthcare Improvement Studies Institute at Cambridge University.

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    Enabling patient and public involvement and engagement with health research

    The evidence base on how to ensure meaningful patient and public involvement and engagement with research is limited. RAND Europe’s evidence review and stakeholder consultations helped identify key recommendations for effectively engaging patients and the public in research activity.

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    How to enable NHS staff to contribute to healthcare research

    Staff across healthcare provider organisations have important expertise to contribute to healthcare research. However, they also face competing demands on their time, not least delivering patient care. RAND Europe reviewed the evidence base on how to best engage NHS staff with healthcare research, consulted experts on the topic and provided recommendations for good practice.

  • A group of people in the shape of the brain, illustration by tai111/Adobe Stock


    Examining innovation in citizen science

    Citizen science—in which citizens actively contribute to the generation of knowledge—is gaining attention in research and policy communities as a model for conducting research on socially relevant issues and as a tool for evidence-based advocacy. We examined the state of current practice, innovations in the field, risks that need to be managed and the potential of citizen science to contribute to improving research quality.

  • Business meeting between four upper management board members, photo by nakophotography/Adobe Stock


    Communicating research evidence to health and care governance boards

    A study of health and care board members in England found that boards engage with research evidence in various capacities when making decisions, but many expressed an appetite for improving the ways and extent to which research evidence is used at the board level.

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    Reviewing the use and effectiveness of arts-based approaches for public engagement with research

    To raise awareness about a research topic, increase research impact, or help inform the research process and direction, taking an arts-based approach may help to engage the public.

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