Improving Health and Care Services

Examining how different models of service delivery can meet the health and social care needs of increasingly ageing populations within restricted resources

Research, commentary, and events

  • Tiny people forming a DNA helix, image by Mopic/Adobe Stock

    Project

    Supporting Your DNA, Your Say

    08 Jul 2021

    RAND Europe is providing support to the Your DNA, Your Say project in terms of design and implementation of the analysis of survey data and reporting results in scientific papers.

  • Multimedia

    Funding Social Care: The Public's Preferences

    23 Jun 2021

    Jon Sussex, chief economist at RAND Europe, spoke as part of We Are the Solution, the Institute of Health and Social Care Management (IHSCM) Future of Social Care Conference.

  • Confused businessman with direction arrows on whiteboard, photo by ronstik/Adobe Stock

    Project

    Supporting prioritisation and evaluation of mental health funding related to urgent and emergency care

    30 Apr 2021

    Researchers produced a guide to help local NHS systems and partnerships determine spending and planning priorities and then evaluate selected projects for mental health urgent and emergency care.

  • abstract

    Project

    Reviewing the use and effectiveness of arts-based approaches for public engagement with research

    11 Jan 2021

    To raise awareness about a research topic, increase research impact, or help inform the research process and direction, taking an arts-based approach may help to engage the public.

  • Elder couple work together at computer, photo by Proxima Studio/Adobe Stock

    Project

    How to help patients to access and use online services in primary health care

    05 Jan 2021

    Researchers are exploring the potential benefits and challenges associated with different models of digital facilitation for primary care, and will design a framework for future evaluations of the effectiveness of such interventions.

  • Hospital administrator and medical staff in a hospital hallway, photo by sturti/Getty Images

    Commentary

    Can Primary Care Networks and Models of Vertical Integration Coexist in the NHS?

    07 Dec 2020

    Vertical integration with a hospital helps primary care practices that might otherwise have closed to remain in operation. It thereby creates the opportunity for the continued development and improvement of local primary care for patients.

  • Medical staff listen to administration staff, photo by sturti/Getty Images

    Commentary

    How Hospitals Could Step in to Help Manage GP Practices

    01 Dec 2020

    The supply of doctors in primary care, known as 'GPs' in the UK, is falling behind a growing demand for their services, as GPs leave general practice in large numbers. One way to help struggling GP practices could be vertical integration—combining health care organizations operating at different stages along the patient pathway.

  • Project

    The impact of vertical integration of health services

    01 Dec 2020

    In several locations across England and Wales, NHS organisations responsible for managing acute hospitals have also taken over the running of primary care medical practices. Vertical integration is a valuable option to consider when GP practices look likely to fail due to recruitment and financial difficulties, but it is not an option that should be imposed from the top down.

  • Medical staff seated in a circle at a case meeting

    Project

    Independent evaluation of the Flow Coaching Academy programme

    25 Nov 2020

    To help improve patient flow through the healthcare system, researchers evaluated a novel programme that applies team coaching skills and improvement science at the care pathway level.

  • Senior woman using digital tablet and having video call with nurse, photo by izusek/Getty Images

    Commentary

    Primary Care Networks in a Time of Pandemic

    11 Nov 2020

    Primary care networks in the UK bring together general practices and community providers to develop new services for patients and to provide better integration of health and social care services and sustainability in primary care. While still relatively new, their trajectory is likely to be influenced by COVID-19–related adaptations they have made over the course of the pandemic.

  • Four hands encircling image of a family, photo by Andrey Popov/Adobe Stock

    Project

    Evaluating collaborations between primary care general practices in the UK

    10 Nov 2020

    Primary care networks can help GPs run a wider range of services for their patients and make changes that are needed in response to the COVID-19 pandemic. It will be important to have additional clarification and support around the role of primary care networks in the wider NHS in England.

  • Patient communicates with her doctor via a laptop for advice, photo by Henfaes/Getty Images

    Commentary

    What Influences Quality Improvement Processes in Health Care?

    10 Nov 2020

    Periods of rapid change offer both opportunities and challenges for health care quality improvement. Understanding the building blocks that need to be in place to support improvement processes may help those seeking to embed improvement capabilities and capacity into their organisations, both as we emerge from the COVID-19 pandemic and beyond.

  • Public health vector illustration, VectorMine/Adobe Stock

    Project

    What influences improvement processes in healthcare?

    15 Sep 2020

    Although many healthcare organisations are engaging in activities to improve the quality of healthcare, there are still considerable challenges in doing so. Additional research on quality improvement could help inform a better understanding of how improvements in patient care can be achieved and sustained.

  • Doctor's hand and modern laptop computer with virtual icon diagram, photo by everythingpossible/Adobe Stock

    Project

    Understanding the performance of the oncology healthcare system

    27 Aug 2020

    Researchers identified a number of key indicators that can be used to analyse elements of the oncology health system from different perspectives, and then used these indicators to create an overarching scorecard for oncology ecosystem performance.

  • Off Site

    NHS innovation initiatives and COVID-19

    06 Apr 2020

    A Cambridge radio programme interviewed Sonja Marjanovic about her recent report identifying support for NHS innovation initiatives and how COVID-19 has now accelerated innovation in the healthcare system.