Health Care Quality Assurance

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The gap between the care patients should get and what they actually receive likely contributes to thousands of preventable deaths each year, and health care systems worldwide continue to face the challenge of delivering quality care at an affordable cost. RAND has conducted research designed to measure and improve health care quality and to provide reliable decision support data to patients, providers, and purchasers.

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    Report

    Quality of Patient Care Drives Physician Satisfaction; Doctors Have Concerns About Electronic Health Records

    Oct 9, 2013

    Being able to provide high-quality health care is a primary driver of job satisfaction among physicians, and obstacles to quality patient care are a source of stress for them. For example, the systems for electronic health records in use today are cumbersome to operate and contribute to their dissatisfaction.

  • A senior African-American woman embraces her husband, who is sitting in a wheelchair, photo by kali9/Getty Images

    Journal Article

    Black and Hispanic Patients More Likely to Use Lower-Quality Hospices

    Jul 5, 2017

    Black and Hispanic patients are more likely to receive care from poorer-quality hospices. And their family caregivers are less likely to receive the right amount of emotional and religious support in hospice care. However, caregivers of black and Hispanic patients report similar or better experiences than caregivers of white patients within a given hospice.

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