Health Care Quality Measurement

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Increasingly, tools and surveys are employed to determine current and optimal levels of health care service and performance, and ultimately to improve the levels for each. RAND helps policymakers, health care leaders, and practitioners determine cost-effective and accurate ways to measure the quality of health care being provided, and then recommends ways to improve the level of health care quality.

  • A doctor giving a prescription to senior patient, photo by doble-d/Getty Images

    News Release

    Low-Value Care Among Medicare Recipients Drops Only Marginally Despite Effort to Curb Practices

    Feb 16, 2021

    Examples of low-value health care include prescribing opioids for acute back pain and antibiotics for upper respiratory infections. Despite efforts to better educate clinicians and discourage wasteful care, spending on such services among Medicare recipients dropped only marginally from 2014 to 2018.

  • A physician behind star ratings, photo by Natali_Mis/Getty Images

    Essay

    A New Way to Capture the Patient Experience

    May 2, 2019

    Researchers have developed a more effective and reliable way for patients to provide narrative feedback about the care they receive. When the right questions are asked, patients' answers can help health care providers better understand the patient experience and learn how they could improve.

Explore Health Care Quality Measurement

  • Journal Article

    Journal Article

    Quality-of-care Indicators for the Neurodevelopmental Follow-Up of Very Low Birth Weight Children: Results of an Expert Panel Process

    To develop a set of quality indicators for the neurodevelopmental follow-up care of very low birth weight (VLBW; <1500 g) children

    Jan 1, 2006

  • Journal Article

    Journal Article

    Application of Explicit Process of Care Measurement to Rheumatoid Arthritis: Moving from Evidence to Practice

    The authors conducted a prospective cohort study of rates of change in disease-modifying antirheumatic drug (DMARD) and/or systemic corticosteroid drug or dose for 568 patients with rheumatoid arthritis (RA) across 6,159 clinical encounters within 12 months to examine how changes in clinical specifications change adherence.

    Jan 1, 2006

  • Journal Article

    Journal Article

    Cancer Care Quality Measures: Symptoms and End-of-Life Care

    Basic research is urgently needed to address measurement in populations with impaired self-report.

    Jan 1, 2006

  • Journal Article

    Journal Article

    Minimally Important Difference in Diffuse Systemic Sclerosis: Results from the D-penicillamine Study

    MID estimates are provided for improvement in the mRSS and HAQ-DI scores, which can help in interpreting clinical trials on patients with SSc.

    Jan 1, 2006

  • Journal Article

    Journal Article

    Will Financial Incentives Stimulate Quality Improvement? Reactions from Frontline Physicians

    Many support increased pay for delivering high-quality care but question measurement accuracy, bonus payment financing, and health plan involvement.

    Jan 1, 2006

  • People

    People

    Carl Berdahl

    Affiliated Adjunct Physician Policy Researcher
    Education M.S. in health care policy and management, UCLA; M.D. in medicine, Yale University; B.A. in music performance, UCLA; Residency in emergency medicine, L.A. County + USC

  • People

    People

    Sangeeta C. Ahluwalia

    Associate Research Department Director, Behavioral and Policy Sciences Department; Senior Policy Researcher
    Education Ph.D. in health policy, University of California, Berkeley

  • People

    People

    J. Scott Ashwood

    Policy Researcher; Professor Policy Analysis, Pardee RAND Graduate School
    Education Ph.D. in public policy and management, Carnegie Mellon University; M.A. in political science, University of Rochester

  • People

    People

    Sarah Dalton

    Policy Analyst
    Education M.A. in gerontology, University of Southern California; B.S. in psychology, University of Illinois at Urbana Champaign

  • People

    People

    Cheryl L. Damberg

    Director, RAND Center of Excellence on Health System Performance; Distinguished Chair in Health Care Payment Policy; Principal Senior Economist
    Education Ph.D. in public policy and economics, Pardee RAND Graduate School; M.P.H. in health education, population planning, University of Michigan School of Public Health; B.S. in zoology, natural science, Michigan State University

  • People

    People

    Jason Michel Etchegaray

    Senior Behavioral and Social Scientist
    Education Ph.D. in industrial/organizational psychology, University of Houston; B.A. in psychology, University of California at San Diego

  • People

    People

    Carrie M. Farmer

    Codirector, RAND Epstein Family Veterans Policy Research Institute; Director, Health Care Quality Measurement and Improvement Program; Senior Policy Researcher
    Education Ph.D. in health policy, Harvard University; B.A. in psychobiology, Wellesley College

  • People

    People

    Lori Frank

    Senior Behavioral Scientist
    Education Ph.D. in human development/gerontology, The Pennsylvania State University; M.A. in psychology/biopsychology, The Johns Hopkins University; B.A. in biology/psychology, University of Delaware

  • People

    People

    David A. Ganz

    Affiliated Adjunct Physician Policy Researcher
    Education M.D., Harvard Medical School; Ph.D. in health services, UCLA School of Public Health

  • People

    People

    Courtney A. Gidengil

    Director, Boston Office; Senior Physician Policy Researcher
    Education M.D., McGill University; M.P.H. in clinical effectiveness, Harvard School of Public Health; B.Sc. in psychology, McGill University

  • People

    People

    Laurent G. Glance

    Affiliated Adjunct Physician Policy Researcher
    Education M.D. in medicine, Cornell University; B.A. in physics, Dartmouth College

  • People

    People

    Sara E. Heins

    Associate Policy Researcher
    Education Ph.D. in health policy and management, Johns Hopkins Bloomberg School of Public Health; B.A. in biology, Cornell University

  • People

    People

    Susanne Hempel

    Director, Southern California Evidence-based Practice Center; Affiliated Adjunct
    Education Ph.D. in psychology, University of Halle-Wittenberg

  • People

    People

    Liisa Hiatt

    Senior Policy Analyst
    Education M.S. in public policy, University of Rochester

  • People

    People

    Susan L. Lovejoy

    Senior Policy Analyst
    Education B.A. in political science, Stanford University; M.S. in health care policy and management, Carnegie Mellon University

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