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Performance Measurement

The process of collecting, analyzing, and reporting information on the performance of an individual, group, or organization, performance measurement may also involve studying processes and strategies for success. RAND has evaluated and measured the performance of teachers, health care professionals, the civilian military workforce, judges, and workers in many other fields.

Report

Are 360-Degree Assessments the Right Tool for the Military?

Using 360-degree feedback as part of the officer performance evaluation system is not advisable, but the services could benefit from using 360s as a tool for leader development and to gain an aggregate view of leadership across the force.

Apr 9, 2015
Commentary

When It Comes to Police-Community Relations, “Expect What You Inspect”

As the President's Task Force on 21st Century Policing report suggests, local governments should evaluate police on more than crime statistics, and police departments and officers should be held publicly accountable for meeting the community's expectations. Adding new dimensions of performance metrics would help.

Mar 17, 2015
Journal Article

Journal Article

Integrating the Use of Patient-Reported Outcomes for Both Clinical Practice and Performance Measurement: Views of Experts from 3 Countries

The patient-reported outcome (PRO) is a standardized method for measuring patients' views of their health status.

Dec 23, 2014
Commentary

A Competitive Landscape for Providing Services Is an Opportunity for Evidence-Building, but Who Will Benefit?

In a tight fiscal climate the UK government has been an innovator in ways to fund and deliver effective public services. New funding arrangements present opportunities for developing the evidence base for policy and practice, since they are associated with different types of service providers.

Dec 2, 2014
Commentary

The ACA's Opportunity to Improve Care for Substance Use Disorders

The Affordable Care Act (ACA) will significantly increase coverage for the publicly funded treatment of substance use disorders. But in order to maximize the benefit to patients, families, and society, it's critical to invest in the development, validation, and use of performance measures.

Jul 28, 2014
Multimedia

Distinguished Speaker Series: Simon Sinek

In this podcast, ethnographer and best-selling author Simon Sinek discusses the dynamics of leadership and teamwork.

Jul 23, 2014
Project

Estimating the Economic Returns on Cancer Research in the UK

The UK government invests approximately £1.6 billion in medical research each year, and the British public donated £1.7 billion to medical research charities in 2012–13. This funding delivers health gains for patients and also benefits the UK economy at a 40 percent return annually.

Jun 16, 2014
Commentary

Metrics Mess Calls for an Umpire, Not a Purge

Bibliometricians, who have so far paid little attention to how their creations behave when released into the wild, should be monitoring how metrics are being applied and devising guidelines for best practice, writes Gemma Derrick.

Jun 27, 2013
Journal Article

Journal Article

Improving Accountability Through Expanded Measures of Performance

Examines the influence of test-based accountability and explores how states and districts might consider creating expanded systems of measures to address the shortcomings of traditional accountability.

Jan 1, 2013
Report

Report

An Assessment of the Civilian Acquisition Workforce Personnel Demonstration Project

This is a legislatively mandated assessment of the U.S. Department of Defense (DoD) Civilian Acquisition Workforce Personnel Demonstration Project (AcqDemo).

Oct 11, 2012
Report

Selected International Best Practices in Police Performance Measurement

Police officers take on a variety of roles, and performance measures should capture this complexity. This report describes key considerations in designing police performance measures and includes a detailed review of international best practices.

May 7, 2012
Journal Article

Journal Article

How Much Should Judges Be Paid? An Empirical Study on the Effect of Judicial Pay on the State Bench

Judicial salaries have a small but significant effect on the likelihood of exit and thus the length of judicial tenure, and a small effect on the background of judges that join the appellate bench.

May 1, 2012
Journal Article

Involving Primary Care Clinicians in Quality Improvement: An Independent Evaluation of the Health Foundation's Engaging with Quality in Primary Care Programme : Final Report

Clinicians need to focus fully on quality improvement to ensure their interventions achieve full potential.

Apr 1, 2012
Report

Report

An Evaluation of the Use of Performance Measures in Health Care

This report presents the results of an evaluation of health care performance measures, describes how performance measures are being used, summarizes key barriers and facilitators to their use, and identifies opportunities for easing that use.

Dec 9, 2011
News Release

News Release

Evaluating the Sustainability of the Greek R&D System

An evaluation by RAND Europe of the Greek research and development (R&D) system has identified opportunities to improve economic growth and social outcomes.

Oct 10, 2011
Report

Report

Evaluating the Sustainability of the Greek R&D System

An evaluation by RAND Europe of the Greek research and development (R&D) system has identified opportunities to improve economic growth and social outcomes.

Oct 10, 2011
Report

Report

Assessing the Performance of Military Treatment Facilities

Discusses the potential usefulness and limitations of using utilization and cost metrics to evaluate the performance of U.S. Department of Defense military treatment facilities.

Sep 21, 2011
Report

Using Prizes to Support and Reward Excellence in Health Research

Research indicates that there is merit in developing incentives to support excellence in health research in addition to “standard” performance management and routine inspection in the United Kingdom.

Jun 28, 2011
Report

Report

Establishing a Research and Evaluation Capability for the Joint Medical Education and Training Campus

Using lessons learned from similar institutions, this monograph outlines the need for and scope of an office of institutional research to assist the joint medical education and training campus at Ft. Sam Houston in attaining its organizational goals.

Jun 9, 2011
Research Brief

Research Brief

Should the Joint Medical Education and Training Campus Have an Office of Institutional Research?

Two goals of the joint medical training and education campus at Ft. Sam Houston are to become a high-performing learning organization and an accredited, degree-granting institution. A research and evaluation capability would help it meet these goals.

Jun 9, 2011

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RAND Topic:
Performance Measurement

Topic Synonyms:
Performance Metrics

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