Quality Indicators

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Increasingly, tools and surveys are employed to determine current and optimal levels of health care service and performance, and ultimately to improve the levels for each. RAND helps policymakers, health care leaders, and practitioners determine cost-effective and accurate ways to measure the quality of health care being provided, and then recommends ways to improve the level of health care quality.

  • A doctor giving a prescription to senior patient, photo by doble-d/Getty Images

    News Release

    Low-Value Care Among Medicare Recipients Drops Only Marginally Despite Effort to Curb Practices

    Feb 16, 2021

    Examples of low-value health care include prescribing opioids for acute back pain and antibiotics for upper respiratory infections. Despite efforts to better educate clinicians and discourage wasteful care, spending on such services among Medicare recipients dropped only marginally from 2014 to 2018.

  • A physician behind star ratings, photo by Natali_Mis/Getty Images

    Essay

    A New Way to Capture the Patient Experience

    May 2, 2019

    Researchers have developed a more effective and reliable way for patients to provide narrative feedback about the care they receive. When the right questions are asked, patients' answers can help health care providers better understand the patient experience and learn how they could improve.

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