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News Release
Mental Health Telehealth Services Increased During Pandemic; Treatment Rates Increased for Some Disorders
Telehealth services for common mental health problems surged 16 to 20 fold during the first year of the COVID-19 pandemic, more than making up for a drop in in-person care that occurred during the period for a number of conditions.
Jan 6, 2023
Research Brief
How Does Telehealth Affect Health Care Quality, Access, Equity, and Costs?
Early in the pandemic, health care providers pivoted to telehealth out of necessity. But as policymakers begin to look beyond the pandemic, concerns about telehealth's effects on health care spending and quality will arise again.
Nov 15, 2022

Explore Telemedicine

Journal Article
Changes in Poison Center Calls for Intentional Exposure During Public Health Emergencies: COVID-19 and Winter Storm Uri in Dallas County, Texas
This study explored changes in the volume of calls to poison control centers for intentional exposures in Dallas County, Texas. Changes in call volume varied by gender and age and increased during the local COVID-19 surge.
Mar 23, 2023
Report
Behavioral Health Care Following the Onset of the Pandemic
In what ways did the onset of the COVID-19 pandemic change how behavioral health care was delivered to service members with PTSD, depression, or substance use disorder?
Mar 20, 2023
Journal Article
Many Clinicians Implement Digital Equity Strategies To Treat Opioid Use Disorder
Clinicians who treated patients with opioid use disorder reported less use of telemedicine in 2022 than in 2020. More than three-quarters of survey respondents used digital equity strategies to help patients overcome barriers to video visits.
Feb 22, 2023
Commentary
RAND Experts on Veteran Mental Health Respond to the White House Mental Health Research Priorities
The White House identified eight research priorities to better manage America's current mental health crisis. RAND researchers highlight why each area is critical for veteran mental health and how RAND is contributing to address them.
Feb 20, 2023
Commentary
Informing the Debate About Telemedicine Reimbursement: What Do We Need to Know?
At the start of the COVID-19 pandemic, U.S. payers and policymakers broadly expanded payment for telemedicine services and relaxed many regulations. To decide the long-term fate of pandemic-era temporary telemedicine, policymakers should consider the effects of telemedicine on health care spending, patient outcomes, and health equity.
Nov 21, 2022
Blog
Dementia Rates, Deepfakes, Migrant Students: RAND Weekly Recap
This weekly recap focuses on the decline of dementia rates among Americans, the dangers of deepfakes, data privacy after the reversal of Roe v. Wade, and more.
Nov 18, 2022
Journal Article
Use Of And Willingness To Use Video Telehealth Through The COVID-19 Pandemic
We examined use of and willingness to use video telehealth during the COVID-19 pandemic in a longitudinally followed cohort.
Nov 16, 2022
News Release
Americans' Willingness to Use Video Telehealth Has Risen During COVID-19 Pandemic
Americans' use and willingness to use video telehealth has increased since the beginning of the COVID-19 pandemic, rising most sharply among Black Americans and people with less education.
Nov 7, 2022
Journal Article
Experiences with Telehealth for Outpatient Palliative Care: Findings from a Mixed-Methods Study of Patients and Providers Across the United States
The purpose of this mixed-methods study was to examine and compare telehealth experiences among outpatient palliative care programs and their patients in the United States.
Oct 25, 2022
Journal Article
Use of Telehealth Across Pediatric Subspecialties Before and During the COVID-19 Pandemic
In this cohort study, 8 large pediatric medical groups in California collaborated to share aggregate data on telehealth use for 11 pediatric subspecialties from January 1, 2019, to December 31, 2021.
Sep 8, 2022
Journal Article
Perspectives of Patients Receiving Telemedicine Services for Opioid Use Disorder Treatment: A Qualitative Analysis of User Experiences
We conducted semi-structured interviews with 20 adults receiving care from one fully virtual opioid use disorder telemedicine service who had received three to five weeks of treatment.
Sep 8, 2022
Commentary
Tele-Palliative Care Among Underserved Patients: Considerations for Future Research to Ensure Equity for All Patients
Underserved patients have been historically marginalized in health care and may experience extensive barriers to palliative care. Telehealth may be a particularly promising mode of palliative care by engaging patients across long distances and facilitating access to existing palliative care resources.
Aug 31, 2022
Blog
Diversity in the Military, Telemedicine Abortion, China and Taiwan: RAND Weekly Recap
This weekly recap focuses on the benefits of increasing and maintaining diversity in the armed forces, the challenges of telemedicine abortion, whether Indo-Pacific countries are backing China or Taiwan, and more.
Aug 26, 2022
Commentary
Telemedicine Abortion? It's Not as Easy as It Sounds
The Supreme Court decision to overturn Roe v. Wade has providers and health advocates strategizing about how to provide more abortions where it is still legal. Expanding virtual medical visits is one popular idea. Policymakers and clinics could take steps to make telemedicine better understood, easier to use, and more equitable.
Aug 19, 2022
Journal Article
Impact of Telephone Triage on Access to Primary Care for People Living with Multiple Long-Term Health Conditions: Rapid Evaluation
We aimed to evaluate whether or not the increased use of telephone triage would affect access to primary care differently for people living with multimorbidity than for other patients.
Aug 12, 2022
Journal Article
Assessing the Implementation of Digital Innovations in Response to the COVID-19 Pandemic to Address Key Public Health Functions: Scoping Review of Academic and Nonacademic Literature
In this study, scoping reviews of academic and nonacademic literature were undertaken to obtain an overview of the evidence regarding digital innovations implemented to address key public health functions in the context of the COVID-19 pandemic.
Jul 21, 2022
Report
How Available and Accessible Are Mental Health Services in NYC?
Across the United States and in New York City in particular, the use of mental health services is low and care is not equitably distributed. Non-Hispanic white individuals are more likely to seek care than non-Hispanic Black or Hispanic individuals. Provider shortages and a lack of integration across service settings are two barriers, and COVID-19 exacerbated these challenges.
Jun 22, 2022
Journal Article
Quality Framework for Remote Antenatal Care: Qualitative Study with Women, Healthcare Professionals and System-Level Stakeholders
This study offers a provisional framework that can help in structuring thinking, policy and practice. By outlining the range of domains relevant to remote antenatal care, this framework is likely to be of value in guiding policy, practice and research.
May 17, 2022

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RAND Topic:
Telemedicine

Topic Synonyms:
Ehealth;
Telecare;
Telehealth

Research conducted by

Researcher Spotlight

Jessica L. Sousa

Senior Policy Analyst

Jessica Sousa (she/her) is a senior policy analyst at the RAND Corporation. Also a public health social worker, her research contributions have focused on telehealth implementation, behavioral health care, and the social determinants of health. She has experience in qualitative data collection…
Eric R. Pedersen

Adjunct Behavioral Scientist

Eric R. Pedersen is an adjunct behavioral scientist at the RAND Corporation. His primary affiliation is with the Keck School of Medicine at the University of Southern California. His research interests are primarily in the areas of young adult/adolescent alcohol use and comorbid mental health…

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