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Dying to Know: Public Release of Information about Quality of Health Care

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By: Martin Marshall, Paul G. Shekelle, Robert H. Brook, Sheila Leatherman

Public disclosure of the comparative performance of health care providers is seen as one mechanism for improving quality of care and controlling health care costs. This report, the result of a collaboration between the Nuffield Trust in London and RAND, assesses the U.S. experience with publicly releasing health care performance data and offers guidelines for establishing public disclosure policy in the United Kingdom. Becausethe United States leads the world in reporting clinical information by hospital and by physician name, this report will be of interest to any country considering public release of performance data. Principal findings: Despite a rapidly expanding report card industry, U.S. physicians are skeptical about report cards, and consumers and purchasers rarely use them.Hospitals may respond to performance data with internal changes, especially in a competitive environment. Publishing comparative mortality data seems to improve outcomes, but the mechanism by which this happens is unclear. Key recommendations: Public disclosure should be viewed as an evolutionary process, becoming more sophisticatedand comprehensive over time. Disclosure should be a tool to support all quality initiatives in the U.K. National Health Service. Provider organizations should be a key audience for performance information. Health professionals should be fully involved in the publicdisclosure process. Both process and outcome measures of quality should be published. Public disclosure should be accompanied by possible explanations for the variations reported.

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Paperback Cover Price: $25.00

Discounted Web Price: $22.50

Pages: 131

ISBN/EAN: 0-8330-2891-X

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Contents

Foreword PDF

Acknowledgments PDF

Executive Summary PDF

Abbreviations PDF

Chapter One:
Introduction PDF

Chapter Two:
Methodology PDF

Chapter Three:
Public Disclosure in the Context of Health Care Systems PDF

Chapter Four:
The Purpose of Public Release of Performance Data PDF

Chapter Five:
Overview of Publicly Available Performance Data in the United States PDF

Chapter Six:
Evaluation of the Impact of Public Data PDF

Chapter Seven:
Discussion: Policy Issues for the United Kingdom PDF

Chapter Eight:
Recommendations PDF

References PDF

Chapter 1:
Frequency of Conditions/Procedures Studied in Report Cards PDF

Chapter 2:
Evidence Tables PDF

Chapter 3:
Conceptual Model of Public Disclosure PDF

Chapter 4:
Summary of Reporting Systems That Have Been Subject to Evaluation PDF

Chapter 5:
U.S. Diagnosis Related Group Frequency Data PDF

Chapter 6:
U.K. Common Causes of Hospital Bed Occupancy PDF

Chapter 7:
Illustrative Examples of Performance Indicators in the U.K. PDF

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