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High-Performance Government

Structure, Leadership, Incentives

Cover: High-Performance Government

Edited by: Robert Klitgaard, Paul C. Light

In 2003, the National Commission on the Public Service, chaired by Paul Volcker, issued a report detailing the serious problems within the federal government today and presenting a series of recommendations calling for changes in its organization, leadership, and operations. In this book, RAND experts in public policy and management suggest practical ways to implement the recommendations and define a research agenda for the future. This volume comprises thirteen essays that address the primary problem areas identified by the Volcker Commission, along with the text of the commission report itself.

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Pages: 496

ISBN/EAN: 0-8330-3662-9

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Discounted Web Price: $28.80

Pages: 496

ISBN/EAN: 0-8330-3740-4

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Contents

Chapter One:
Introduction
by Robert Klitgaard

Chapter Two:
Urgent Business for America: Revitalizing the Federal Government for the 21st Century
by the National Commission on the Public Service [the Volcker Commission]

Chapter Three:
Governing the Market State
by Gregory F. Treverton

Chapter Four:
High-Performance Government in an Uncertain World
by Robert J. Lempert and Steven W. Popper

Chapter Five:
Organizing for Reorganizing
by Susan M. Gates

Chapter Six:
Four Ways to Restructure National Security in the U.S. Government
by Lynn E. Davis

Chapter Seven:
Using Public-Private Partnerships Successfully in the Federal Setting
by Frank Camm

Chapter Eight:
Improving Government Processes: From Velocity Management to Presidential Appointments
by John Dumond and Rick Eden

Chapter Nine:
Developing Leadership: Emulating the Military Model
by Al Robbert

Chapter Ten:
Broadening Public Leadership in a Globalized World
by Gregory F. Treverton

Chapter Eleven:
The Economic Complexities of Incentive Reforms
by Beth J. Asch

Chapter Twelve:
Measuring Performance
by Jacob Alex Klerman

Chapter Thirteen:
Lessons from Performance Measurement in Education
by Laura Hamilton

Chapter Fourteen:
Choosing and Using Performance Criteria
by Robert Klitgaard, Johannes Fedderke, and Kamil Akramov

This book was made possible by the generosity of donors to the Pardee RAND Graduate School, particularly Paul Volcker and Eugene and Maxine Rosenfeld.

This product is part of the RAND Corporation monograph series. RAND monographs present major research findings that address the challenges facing the public and private sectors. All RAND monographs undergo rigorous peer review to ensure high standards for research quality and objectivity.

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