- actions
- In the context of these workshops, the results of narrative change, such as cultural shifts, policy changes, and program changes
- catalytic measures
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Measures that do one or more of the following actions:
- help set goals (near-term and adaptable versus long-term)
- frame issues (e.g., health and well-being are about more than health care)
- create common terms to help individuals and organizations see a commonality of interests
- shift venues (e.g. change how and where an issue is framed and discussed)
These measures often can be used as sentinel indicators of community health and well-being to map to the community health narrative North Star.
- culture
- Sharing and alignment of beliefs, attitudes, values, and actions across a set of individuals, organizations, and decision environments (e.g., where policies or laws are made)
- data
- Any facts, statistics, or inputs used for analysis that come from multiple sources, including administrative files and records, encounters, interviews, focus groups, social interactions, or social media
- experiences
- Events or encounters related to lived or personal experiences and/or current events or experiences in a community
- indicator
- A specified percentage, number, or amount of something to be measured (e.g., number of people with cancer, percentage of a budget that goes to parks)
- influencers
- Individuals, organizations, or collective leadership that lead or provoke health conversations, shape stories about health, and/or set the priorities for health in a population or community
- investments
- The allocation of community resources, which include financial resources, community policies, and time dedicated by community leaders
- equity
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Includes
- procedural equity: the perceived fairness of processes and procedures in decisionmaking
- contextual equity: how preexisting social conditions influence equity
- distributive equity: how social welfare and need is balanced
In some community contexts, the word equity might not be useful or desirable. Here are some options for terms that could help keep the conversation going:
- health opportunities
- social contexts around health
- fairness in health
- health for all
- health choices
- frames
- Underlying values and beliefs about what influences outcomes (e.g., health outcomes)
- health equity
- The fair and just access to the opportunity to be healthy for all
- measure
- A way of categorizing something to assess, track, or understand it (e.g., positive mental health, health care investments)
- messages
- The articulation of the narrative frame that serves as the strategic foundation for storytelling
- mindsets
- Ways that individuals and groups think about a topic, such as health and well-being
- narrative
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The critical frames and resulting stories and messaging that influence and inform the way people and communities see and describe the world
A narrative helps to articulate a way of understanding the world and informs how people then act.
- performance-based measures
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Measures that are focused on accountability and linked to rewards and punishments
These measures tend to be most useful to track a department’s or organization’s effectiveness.
- stories
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Accounts of experiences via oral or written tradition
Narratives can represent the aggregation of stories that we see, hear, and experience.
- values
- Individual and community principles or standards of behavior
- well-being
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The full range of assets and capabilities that people need to thrive and create meaningful futures
Well-being is multifaceted and includes
- individual well-being: the state in which people experience happiness and satisfaction and can realize their full potential
- community well-being: the combination of social, economic, environmental, cultural, and political conditions identified by individuals, families, and their communities as essential for them to flourish and fulfill their potential
- collective well-being: the expression of the connections between individual and community well-being. When communities (e.g., places or cultures) are characterized by a strong collective well-being, they have the collective will and connected experiences that allow community members to work together to address systemic harms and build a future together. For instance, collective well-being can refer to the strength and quality of connections among people, between people and institutions in the community, and between people and nature.
Throughout each module, we include these key features with corresponding icons to enhance your understanding and to guide action.
Module 1 Making the Case
Why Health Equity and Collective Well-Being Matters
What Is in This Module?
This module includes elements of casemaking—explanations of why health, health equity, and well-being matter and why the focus areas of this toolkit are important for community health.
Use this module to invite the leaders in your community who represent different sectors into conversations about health and well-being. See the Introduction if you are unsure about which leaders to include in these conversations. This module includes information that can be used to explain core health and well-being concepts to others in your community and offer them motivation to work together through the rest of the toolkit. There are also discussion prompts to facilitate digging deeper into these concepts. These discussions can be directed by a group leader or done collaboratively.
Facilitator Instructions
- A computer or mobile device (if using the digital toolkit)
- A whiteboard or large easel pad in a central location for group exercises
- Easel pads for each small group
- Markers (enough for each small group)
- Printouts of the resources provided at the end of the toolkit (e.g., Participant Workbook, glossary) to provide as handouts; printouts of module pages for those who do not have a computer or mobile device
- Optional sticky notes or notepads for individual brainstorming
- Pens, markers, and paper for notetaking, if preferred
Skills Acquired to Make the Case
By the end of this module, Making the Case, participants from your community will be able to
- explain what drives health in the United States
- describe why well-being is important for your community
- identify sticking points that could be affecting efforts to improve the health and well-being of your community.
Organization of This Module
This module proceeds in four sections that build on each other:
Section A What Drives Health?
Key Terms
Compared with peer countries, the United States spends a significantly larger portion of its gross domestic product (GDP) on health care. Yet Americans have shorter life expectancies and report lower levels of life satisfaction, and health inequities and social isolation contribute to substantial social and economic costs. The facts highlighted in this section offer a generalized picture of the state of health in the United States in 2025.
Key Terms
Consider these interesting facts about U.S. health expenditures.
Section B Why Is Well-Being Important?
Key Terms
The concept of well-being, or the ability to live a meaningful and productive life, speaks to a growing understanding that health (as it has been traditionally defined) is only one part of a broader pursuit to thrive and flourish. Refer to Table 1.1 or the glossary for definitions of individual, community, and collective well-being. Well-being is important for many reasons, including the following:
Key Terms
You can print the table and use it as a handout or share the table on a screen.
- Health equity
- The fair and just access to the opportunity to be healthy for all (refer to Section C in this module or the glossary for different ways to talk about health equity in your community, if needed)
- Well-being
- The full range of assets and capabilities that people need to thrive and create meaningful futures
- Individual well-being
- The state in which people experience happiness and satisfaction and can realize their full potential
- Community well-being
- The combination of social, economic, environmental, cultural, and political conditions identified by individuals, families, and their communities as essential for them to flourish and fulfill their potential
- Collective well-being
-
The expression of the connections between individual and community well-being
When communities (e.g., places or cultures) are characterized by a strong collective well-being, they have the collective will and connected experiences that will allow community members to work together to address systemic harms and build a future together.
Talking Points
Sometimes in community conversations about health, common themes will emerge. While testing the exercises in this toolkit, we noticed themes related to how participants discussed issues of funding and such concepts as well-being. If these themes emerge as your community proceeds through this module, we offer some potential responses:
Key Terms
The Sentinel Communities project (described in more detail in the annex), which followed communities all over the United States, determined several hallmarks of communities that are consistently working to improve health and well-being. These communities:
-
prioritize the value of health in all decisions that they make
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recognize the challenge of health inequity and are actively working to address inequities across sectors
-
center the importance of advancing everyone’s well-being—their ability to thrive and flourish—as a primary objective to support all members of the community.
Facilitator Instructions
Pose the following questions to the group. Explain that future modules will help your group dig into specific sticking points that have been identified in prior research (as discussed in the following section).
Section C Sticking Points That Affect Improvements to Health and Well-Being
In studying a variety of communities across the United States, researchers at RAND and the Robert Wood Johnson Foundation found that communities were often getting stuck in one or more of these areas. Either a community was not successfully advancing health narratives that were widely embraced by community members, the data that a community collected did not give actionable information to address equity or promote well-being, or a community’s stated health equity and well-being priorities were not adequately resourced in the community, resulting in stalled efforts or rhetoric taking the place of action. These types of challenges are the sticking points that we focus on overcoming in the rest of the toolkit.
Talking Points
Different communities approach the issue of health equity in different ways. Sometimes the word equity might not be useful or desirable. Fortunately, there are other ways to approach this concept. What is important is not the specific term but finding ways to help different people, groups, and neighborhoods lead healthier lives so that everyone in the community can be healthier. Here are some options for terms that could help keep the conversation going. Think about which of the following term or terms might work best for your community:
- health opportunities
- social contexts around health
- fairness in health
- health for all
- health choices.
Section D Ready to Move to the Next Module?
By the end of this first module, you should have discussed the following:
- what drives health in your community (Section A)
- why a focus on well-being is important for your community (Section B)
- sticking points to achieving health equity and collective well-being in your community that you want to tackle as you complete the remaining modules (Section C).
If you have a good understanding of these issues in your community, you are ready to move to the next module—Module 2: Walking the Talk. If not, you can revisit the sections of this module and the corresponding exercises to deepen your insight.
Reminder
After completing this module, document your key takeaways and action items. There is a place to do this in the Participant Workbook.
For feedback on this toolkit and to share how you are using it in your community, please send an email to: