Patient experience surveys give patients a voice. They can provide fair and relevant indicators that complement other metrics of health care quality to monitor and improve care.
May 27, 2016
Future Hospital Partners Network
Rebecca Anhang Price is a senior policy researcher at the RAND Corporation. Her research focuses on evaluating and promoting quality of care for individuals with serious illness, including those enrolled in hospice. She currently leads work funded by the Centers for Medicare & Medicaid Services, Agency for Healthcare Research and Quality, and foundations to support national implementation of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey; assess the hospice component of the Value-Based Insurance Design model; and develop measures of care quality for the seriously ill. She received her Ph.D. in health policy from Harvard University.