John Campbell — Publications

Evolution of the General Practice Receptionist Role and Online Services: A Qualitative Study

2025
The Use of External Anchors When Examining Differences in Scale Performance in Patient Experience Surveys

2025
Current Experience and Future Potential of Facilitating Access to Digital NHS Primary Care Services in England: The Di-Facto Mixed-Methods Study

2024
Exploring How Patients Are Supported to Use Online Services in Primary Care in England Through "Digital Facilitation": Survey Study

2024
Informing the Development of a Scoring System for National Health Service Clinical Impact Awards: A Delphi Process and Simulated Scoring Exercise

2024
Digital Facilitation to Support Patient Access to Web-Based Primary Care Services: Scoping Literature Review

2022
The Evaluation of Physicians' Communication Skills From Multiple Perspectives

2018
What Happens to Patient Experience When You Want to See a Doctor and You Get to Speak to a Nurse? Observational Study Using Data from the English General Practice Patient Survey

2018
Improving Patient Experience in Primary Care: A Multimethod Programme of Research on the Measurement and Improvement of Patient Experience

2017
Rating Communication in GP Consultations: The Association Between Ratings Made by Patients and Trained Clinical Raters

2016
Understanding Negative Feedback from South Asian Patients: An Experimental Vignette Study

2016
Common Patterns of Morbidity and Multi-Morbidity and Their Impact on Health-Related Quality of Life: Evidence from a National Survey

2015
Evaluating Differential Item Functioning in the English General Practice Patient Survey: Comparison of South Asian and White British Subgroups

2015
Web-based Textual Analysis of Free-Text Patient Experience Comments from a Survey in Primary Care

2015
Why Do Patients with Multimorbidity in England Report Worse Experiences in Primary Care? Evidence from the General Practice Patient Survey

2015
Understanding High and Low Patient Experience Scores in Primary Care: Analysis of Patients' Survey Data for General Practices and Individual Doctors

2014
Accessing Primary Care: A Simulated Patient Study

2013
Changing Practice as a Quality Indicator for Primary Care: Analysis of Data on Voluntary Disenrollment from the English GP Patient Survey

2013
Drivers of Overall Satisfaction with Primary Care: Evidence from the English General Patient Survey

2013
Relationship Between Clinical Quality and Patient Experience: Analysis of Data from the English Quality and Outcomes Framework and the National GP Patient Survey

2013
Do English Patients Want Continuity of Care, and Do They Receive It?

2012
Should Measures of Patient Experience in Primary Care Be Adjusted for Case Mix? Evidence from the English General Practice Patient Survey

2012
Understanding Ethnic and Other Socio-Demographic Differences in Patient Experience of Primary Care: Evidence from the English General Practice Patient Survey

2012
The GP Patient Survey for Use in Primary Care in the National Health Service in the UK--development and Psychometric Characteristics

2009
Reliability of Patient Responses in Pay for Performance Schemes: Analysis of National General Practitioner Patient Survey Data in England

2009
Final Report of the Panel on the Department of Defense Human Capital Strategy

2008

U.S. research divisions

International research divisions

John Campbell — Publications

Evolution of the General Practice Receptionist Role and Online Services: A Qualitative Study

The Use of External Anchors When Examining Differences in Scale Performance in Patient Experience Surveys

Current Experience and Future Potential of Facilitating Access to Digital NHS Primary Care Services in England: The Di-Facto Mixed-Methods Study

Exploring How Patients Are Supported to Use Online Services in Primary Care in England Through "Digital Facilitation": Survey Study

Informing the Development of a Scoring System for National Health Service Clinical Impact Awards: A Delphi Process and Simulated Scoring Exercise

Digital Facilitation to Support Patient Access to Web-Based Primary Care Services: Scoping Literature Review

The Evaluation of Physicians' Communication Skills From Multiple Perspectives

What Happens to Patient Experience When You Want to See a Doctor and You Get to Speak to a Nurse? Observational Study Using Data from the English General Practice Patient Survey

Improving Patient Experience in Primary Care: A Multimethod Programme of Research on the Measurement and Improvement of Patient Experience

Rating Communication in GP Consultations: The Association Between Ratings Made by Patients and Trained Clinical Raters

Understanding Negative Feedback from South Asian Patients: An Experimental Vignette Study

Common Patterns of Morbidity and Multi-Morbidity and Their Impact on Health-Related Quality of Life: Evidence from a National Survey

Evaluating Differential Item Functioning in the English General Practice Patient Survey: Comparison of South Asian and White British Subgroups

Web-based Textual Analysis of Free-Text Patient Experience Comments from a Survey in Primary Care

Why Do Patients with Multimorbidity in England Report Worse Experiences in Primary Care? Evidence from the General Practice Patient Survey

Understanding High and Low Patient Experience Scores in Primary Care: Analysis of Patients' Survey Data for General Practices and Individual Doctors

Accessing Primary Care: A Simulated Patient Study

Changing Practice as a Quality Indicator for Primary Care: Analysis of Data on Voluntary Disenrollment from the English GP Patient Survey

Drivers of Overall Satisfaction with Primary Care: Evidence from the English General Patient Survey

Relationship Between Clinical Quality and Patient Experience: Analysis of Data from the English Quality and Outcomes Framework and the National GP Patient Survey

Do English Patients Want Continuity of Care, and Do They Receive It?

Should Measures of Patient Experience in Primary Care Be Adjusted for Case Mix? Evidence from the English General Practice Patient Survey

Understanding Ethnic and Other Socio-Demographic Differences in Patient Experience of Primary Care: Evidence from the English General Practice Patient Survey

The GP Patient Survey for Use in Primary Care in the National Health Service in the UK--development and Psychometric Characteristics

Reliability of Patient Responses in Pay for Performance Schemes: Analysis of National General Practitioner Patient Survey Data in England

Final Report of the Panel on the Department of Defense Human Capital Strategy