Building Better Team Charters
An Example from Reengineering the Preoperative System
Published in: Quality Management in Health Care, v. 6, no. 2, Winter 1998, p. 62-73
Posted on RAND.org on January 01, 1998
This article illustrates a six-step chartering method using a successful project at the West Los Angeles VA Medical Center. The annual savings generated from this project were estimated at $13 million.