Building Better Team Charters

An Example from Reengineering the Preoperative System

Hwai-Tai C. Lam, Shan Cretin, Dean Norman

ResearchPosted on rand.org 1998Published in: Quality Management in Health Care, v. 6, no. 2, Winter 1998, p. 62-73

This article illustrates a six-step chartering method using a successful project at the West Los Angeles VA Medical Center. The annual savings generated from this project were estimated at $13 million.

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Document Details

  • Copyright: Lippincott Williams and Wilkins
  • Availability: Non-RAND
  • Year: 1998
  • Pages: 12
  • DOI: https://doi.org/10.7249/pubs
  • Document Number: EP-199812-09

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