Roadmap for E-Government in the Developing World

10 Question E-Government Leaders Should Ask Themselves

Published in: The Working Group on E-government in the Developing World (Los Angeles, CA: Pacific Council on International Policy, 2002), p. 1-24

Posted on RAND.org on January 01, 2002

by Nina Hachigian

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The Roadmap reflects the collective experiences that a group of knowledgeable e-government officials from the developing world wish to offer to others following the path to e-government. Officials and experts who participated in constructing this Roadmap, collectively called the Working Group on E-government in the Developing World, came from countries in every region of the world--Brazil, Chile, China, Denmark, Egypt, India, Israel, Mexico, South Africa, Tanzania, Thailand, the United Arab Emirates and the United States. The Roadmap presents ten questions that these e-government practitioners from around the world believe are crucial to successfully conceiving, planning, managing and measuring e-government. The Working Group suggests that e-government officials ask themselves these ten questions before they embark on the e-government path. The Roadmap has two primary audiences: (1) governments and their implementing partners that are new to the egovernment road and seek guidance on preparing projects; and (2) governments and their partners currently implementing e-government projects that want to check their approach and progress against the Roadmap.

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